Tenant / Landlord Mediation Services

Palo Alto Mediation Program offers conciliation and mediation services to help resolve a variety of disputes including landlord/tenant, roommates/shared housing, neighborhood, personal, consumer, small business employer/employee, and community. The program services are free and available to anyone who lives, works, or does business, or owns property in Palo Alto. Contact (650) 856-4062 or email pamediation@housing.org.

Visit www.paloaltomediation.com for more information.

Palo Alto Mandatory Response Program is a program that requires a mandatory response in many types of disputes involving rental housing properties. A tenant, owner, or property manager can start the process, at no cost to any party, by filing a petition form with the program administrator.

Palo Alto Tenant Guide features the most asked questions about rental housing.

City Municipal Code Chapter 9.72, Title 9 requires all landlords to register their rental property with the City of Palo Alto. Click here to view the form in a new window.