Information and Referral (formerly Family Resources)

Welcome to the Information and Referral web page; your link to the community. Use the information below to find service-providers and resources in our community, and much more. 

Here are some other ways to access our resource information:

  1. You may call to speak with a Resource person - On the phone we can help you navigate the website, answer questions or provide clarifications and additional information; Call Information and Referral at (650) 463-4906.

  2. Desktop Kiosks — The kiosks contain a hard copy collection of local service brochures, maps, and other resource information located in over twenty sites in Palo Alto.  The sites include libraries, community centers, and many non-profit agencies.

  3. Visit the Office of Human Services located at the Cubberley Community Center, 4000 Middlefield Road, T2, Palo Alto - In our office you can speak to a resource person who can alleviate the stresses and frustrations of looking for resource information.

              A complete list of Resource Provider Information(PDF, 17MB) is available to view.  


Disability Services

Service Organizations

Support Organizations


Recreation, Leisure and Animal Programs


Food Distribution


  • Opportunity Center,
    33 Encina Avenue, Palo Alto
    Breakfast: Monday-Friday: 8:30-10:30am.
    Lunch: Monday-Friday 12:30-2:00pm.

  • Streetlife Ministries,
    2890 Middlefield Road, Palo Alto
    Dinner: Monday's 7:15-845pm.

  • Streetlife Ministries,
    1120 Merrill Street, Menlo Park
    Dinner: Tuesday's and Thursday's 7:15-8:45pm

  • Project Hope
    1858 Bay Road, East Palo Alto 
    Dinner: 2nd & 4th Wednesday 6:30-8:30pm

  • St. Anthony's Church
    3500 Middlefield Road, Menlo Park
    Lunch: Monday-Saturday 11:00am -1:00pm

  • Ecumenical Hunger Program,
    1425 Bay Road, East Palo Alto
    Dinner: Wednesday's 5:00-6:00pm


  • La Comida de California at Stevenson House:
    455 East Charleston, Palo Alto
    (650) 322-3742
    Monday-Friday:  11:15am -12:15pm

  • Senior Friendship Day at the Masonic Center
    461 Florence Street, Palo Alto
    (650) 322-3742
    Monday-Friday 11:45am - 12:15pm

WIC Program

Health Services

Services for the Unhoused

Work Experience Program

Drop-in Center - (Personal Hygiene)

  • LifeMoves Opportunity Service Center
    LifeMoves Opportunity Center
    33 Encina Avenue
    Palo Alto, CA 94301
    (650) 853-8672
    howers and laundry open Monday through Friday, 8am to 4pm

  • Kurt Kumli Resource Center (Public Defender's Office)
    231 Grant Avenue
    Palo Alto, CA 94306
    Showers and laundry provided by Dignity on Wheels each Saturday, 8:30am to 12:00pm
    Resource and referral is provided by Downtown Streets Team on Wednesdays from 1pm to 3pm - (Please note this site is only open at this specified time.)



  • LifeMoves Opportunity Service Center
    LifeMoves Opportunity Center
    33 Encina Avenue
    Palo Alto, CA 94301
    (650) 853-8672
    Hotel de Zink This program is hosted at a different church each month with nightly beds and home-cooked meals
  • WeHope
    1858 Bay Road
    East Palo Alto, CA  94303
    (650) 330-8000
    Shelter & meals; Entry at 4:30PM. Dinner at 7pm

  • Heart and Home Collaborative Women's Shelter (seasonal)
    Email: Heart and Home Collaborative

  • Shelter Hotline: Need Shelter During COVID-19? Call 408-278-6420 to request shelter services. Line open 5 days a week
    from 9am-6pm. Weekends call– 408-745-6000 extension 7505. Please leave a message if all lines are busy and someone will
    call you back.

Homeless Prevention

  • LifeMoves Opportunity Service Center
    LifeMoves Opportunity Center
    33 Encina Avenue
    Palo Alto, CA 94301
    (650) 853-8672
    The Opportunity Service Center provides drop-in services for single adults including food, clothing, laundry/shower facilities, and case management.

Assistance for Individuals and Families Living in Vehicles


  • Downtown Food Closet by Downtown Streets Team
    Food Closet
    Hamilton Avenue
    Palo Alto, CA  94301
    (408) 309-2151
    Monday through Friday, 10am to 2:30pm, Thursday, 10am – 7pm

  • La Comida – pick up meals - Senior’s Only (ages 60 plus)
    La Comida
    Stevenson House - 455 East Charleston, Palo Alto - 11:15am to 12:15pm
    United Methodist Church – 625 Hamilton Road – Palo Alto, 11:45am to 12:15pm
    (650) 322-3742

  • Second Harvest Foodbank: Contact Food Connection hotline at 1-800-984-3663. Text “GETFOOD” to (408) 455-5181.
    Second Harvest Food Bank

Mental Health Services

  • Suicide Hotline Resources
    If you or someone you know is in immediate danger please call 911. • If you are not in immediate danger because of thoughts of suicide, but need someone to talk with about your suicidal feelings, please call one of the following national suicide prevention lines:
    1-800 SUICIDE (1-800-784-2433) or 1-800-273-TALK (1-800-273-8255)
    24/7 CRISIS LINE 1-855-278-4204