For rentals that are booked over 30 days out, 50% of your rental payment is due up front, you have 10 days* to reach out to us and cancel for a full refund, after that the 50% is no longer refundable. The final 50% is due no later than 30 days prior to the date of your booking. After final payment has been made, only the refundable deposit is eligible for refund. Rentals approved at or within the 30-day mark are not eligible for a refund, with the exception of the deposit. *Please note, the 10-day window to cancel for a full refund may be shortened if the final payment due date is less than 10 days out.