Get Involved

Get Involved.  OES manages the city Emergency Services Volunteer (ESV) organization.  Whatever your interest, we can find a role for you.  Explore the websites below to learn more. 

Photo Credit: Linda Clerkson

ESV Program

Mission & Concept of Operations:

The mission of the Palo Alto Emergency Services Volunteers (ESV) is to: 1) provide supplemental resources to the professional first responders of the City and surrounding communities and 2) facilitate means for neighbors to help neighbors (including business and other entities). 

The ESV organization supports the mission of the Palo Alto/Stanford Citizen Corps Council (CCC): "The mission of the Palo Alto/Stanford Citizen Corps is to harness the power of individuals, businesses, and organizations through education, training and volunteer service to make communities resilient, safe, strong and prepared to respond to and recover from threats of 1) natural disasters, 2) human-caused disasters, 3) crime, 4) public health emergencies, 5) terrorism, and 6) disasters of all kinds."

The Emergency Services Volunteers nomenclature is an "umbrella" to include all City-sponsored emergency preparedness volunteer programs, such as ARES/RACES (ham radio), Block Preparedness Coordinators (BPC) & Neighborhood Preparedness Coordinators (NPCs), and the Community Emergency Response Team (CERT) volunteers.

According to the Palo Alto Municipal Code (PAMC) Sec. 2.12.070, ESVs are a part of the City's Emergency Organization: "All officers and employees of this city, together with those volunteer forces enrolled to aid them during an emergency, and all groups, organizations, and persons who may by agreement or operation of law ... be charged with duties incident to the protection of life and property in the city during such emergency, shall constitute the emergency organization of the city of Palo Alto." (emph. added)

The Palo Alto Office of Emergency Services (OES) is the sponsor of the ESV program.  Because OES serves all City departments (including Public Safety (Police & Fire), Public Works, Community Services, etc.), ESVs may be deployed, at the discretion of OES, to function in various capacities to suit their requirements or the needs of our mutual aid partners, including Stanford University, Los Altos, Mountain View, Sunnyvale, NASA Ames Moffett Field, etc

Emergency Services Volunteer Map Neighborhoods and Registered Members

Want to become an ESV?
Click Here for the ESV Application Form

Revised 10/17/13

Volunteer Program Pages:

Neighborhood and Block Preparedness Coordinator Program

Palo Alto CERT Program


Palo Alto Medical Reserve Corps

Existing ESVs:

Click here for the ESV Policy Manual and SOPs
Revised 18 May 2013

ESV Training Program Guide
This guide provides details of course dates and descriptions of course material.

2014 ESV Exercise and Training Calendar
This calendar provides the training and exercise events sponsored by the City of Palo Alto Office of Emergency Services for the Emergency Services Volunteer Program.  For more information call us at 650-617-3197.

Community Partnership Awards Ceremony Photo Gallery
On the ESV Member website

ESV Member Websites:

The links below are intended for the use of registered members of the ESV program.  There are five websites that are linked to a relational database with a ‘Parent Site’ for overall ESV program management and ‘Child Sites’ for specific team management.  OES staff and select ESV’s have administrative rights to the Parent site.  It is from this site,, that we will schedule training events and activities on the training calendar, insert documents for sharing, post gallery photos, and compose monthly newsletters. It is also a tool we will use to provide alerts and activations in accordance with our ESV policy manual and SOPs.






Last Updated: Jun 25, 2014