Public Safety Home

Public Safety is everyone's responsibility. The Palo Alto Police Department, Fire Department, Office of Emergency Services, and other groups have roles day-to-day and in a major disaster. Businesses, residents, and other non-governmental organizations should also be aware of their risks and resources. To learn more click here.

 City Emergency Phone Numbers

 Palo Alto Police             911  Emergency
  (650) 329-2413  Emergency & Non-emergency
 Palo Alto Fire  (650) 329-2184  Administration
 Palo Alto OES  (650) 617-3197 or 
 (650) 329-2409
 City Public Info Hotline  (650) 329-2420  Recorded Messages
 Palo Alto Utilities Emergency
 Gas/Water Leaks & Sewer Spills 
 (650) 329-2579  
 Fallen Trees     (650) 496-5953  M-F 7am-5pm 
 Blocked Storm Drains  (650) 496-6974  M-F 7am-5pm
 Flood Safe Hotline  1-888-439-6624  SCVWD
 Road Conditions
 1-800-427-7623  Caltrans

 City Phone Line Directory 

Palo Alto Police Social Media    Palo Alto Fire Social Media   Santa Clara County EMS Social Media 

Learn about Risks and Hazards in Palo Alto Click Here.

New Upcoming CERT classes! Click Here

Stay Informed by signing up for AlertSCC to receive alerts about developing emergencies

Why sign up?

  • It ensures that you get emergency alerts about critical and timely safety information for our community in the event of widespread emergencies.
  • It's easy to sign up and update your contact information.
  • Your account is now password protected.
  • All contact information is confidential.

For more in-depth information about AlertSCC, click here. 

Sign up now!

Last Updated: Jul 29, 2016
Are You Registered for Emergency Alerts?
AlertSCC is the system that all Santa Clara County public safety agencies use to deliver emergency notifications. Both the Palo Alto Police Department and the Palo Alto Fire Department use this system to send emergency alerts specific to Palo Alto.

Local Hazard Mitigation Planning Effort
Palo Alto is susceptible to Natural Disasters ranging from Earthquakes, to Fires, to Floods, among other hazards. Recurring events within California, across the Nation, and around the World reminds that we are vulnerable to nature’s wrath. But understanding how these hazards could impact our community and then developing strategies to lessen or eliminate their impacts is the purpose of mitigation planning. Palo Alto staff members are updating the current Local Hazard Mitigation Plan as part of a County-wide effort and we want your input to this process. Between now and November 2016 we will be publishing content for you to view and comment on.

Creek Level Monitor
How does the creek monitoring system work?

Crime Safety and Emergency Preparedness Forum
Palo Alto Mayor Pat Burt sponsors an important community awareness forum on Crime Safety and Personal Emergency Preparedness

Wednesday June 29, 2016
7:00 -9:00 PM
Mitchell Park Community Center, Adobe Room