Public Safety Home

Public Safety is everyone's responsibility. The Palo Alto Police Department, Fire Department, Office of Emergency Services, and other groups have roles day-to-day and in a major disaster. Businesses, residents, and other non-governmental organizations should also be aware of their risks and resources. To learn more click here.

 City Emergency Phone Numbers

 Palo Alto Police             911  Emergency
  (650) 329-2413  Emergency & Non-emergency
 Palo Alto Fire  (650) 329-2184  Administration
 Palo Alto OES  (650) 617-3197 or 
 (650) 329-2409
 City Public Info Hotline  (650) 329-2420  
 Palo Alto Utilities Emergency
 Gas/Water Leaks & Sewer Spills 
 (650) 329-2579  
 Fallen Trees     (650) 329-5953  M-F 7am-5pm 
 Blocked Storm Drains  (650) 496-6974  M-F 7am-5pm
 Flood Safe Hotline  1-888-439-6624  SCVWD
 Road Conditions  (650) 329-2420  Flood Emergency Only
 1-800-427-7623  Caltrans

 City Phone Line Directory 

Palo Alto Police Social Media    Palo Alto Fire Social Media   Santa Clara County EMS Social Media 

New Upcoming CERT classes! Click Here

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Last Updated: Dec 9, 2014
2014 Community Partnership Awards
The public is invited to attend the Palo Alto Office of Emergency Services sixth annual Community Partnership Awards Ceremony on Jan. 15.

2013 Award Recipients

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Sand Bag Day! Nov 13
Public Works Streets, Sidewalks, and Storm Drains personnel will kick off the Winter Storm Season on 13 November 2014 at the Municipal Services Center in Palo Alto at Sand Bag Day. Sand Bag Day has become an annual event in which the Public Works team builds pallets of sand bags in preparation for winter storms. Even though we are experiencing the worst drought in California history, we must still be prepared for bad weather that could still come our way. These sand bags will be staged at the MSC for delivery to one of the two "do it yourself stations" at Mitchell Park and Rinconada Park.

The Santa Clara Valley Water District will once again be delivering sandbags to the airport sand bag station on or about 1 December 2014.

You can always find more information about winter storms here. And be sure to keep your Winter Storm Utility Insert handy - it is chalked full of useful information.

A Close Call: A Reminder to Be Prepared! Be Informed - Make a Plan - Build a Kit - Get Involved!
Last night's earthquake in Napa should serve as a reminder to be prepared instead of being afraid.

Creek Level Monitor
How does the creek monitoring system work?

Station 8 Foothills Fire Camera
Camera continually scanning the foothills from the top of the weather station at Fire Station 8