Public Safety Home

Public Safety is everyone's responsibility. The Palo Alto Police Department, Fire Department, Office of Emergency Services, and other groups have roles day-to-day and in a major disaster. Businesses, residents, and other non-governmental organizations should also be aware of their risks and resources. To learn more click here.

 City Emergency Phone Numbers

 Palo Alto Police             911  Emergency
  (650) 329-2413  Emergency & Non-emergency
 Palo Alto Fire  (650) 329-2184  Administration
 Palo Alto OES  (650) 617-3197 or 
 (650) 329-2409
 City Public Info Hotline  (650) 329-2420  
 Palo Alto Utilities Emergency
 Gas/Water Leaks & Sewer Spills 
 (650) 329-2579  
 Fallen Trees     (650) 329-5953  M-F 7am-5pm 
 Blocked Storm Drains  (650) 496-6974  M-F 7am-5pm
 Flood Safe Hotline  1-888-439-6624  SCVWD
 Road Conditions  (650) 329-2420  Flood Emergency Only
 1-800-427-7623  Caltrans

 City Phone Line Directory 

Palo Alto Police Social Media    Palo Alto Fire Social Media   Santa Clara County EMS Social Media 

Learn about Risks and Hazards in Palo Alto Click Here.

New Upcoming CERT classes! Click Here

Stay Informed by signing up for AlertSCC to receive alerts about developing emergencies

Why sign up?

  • It ensures that you get emergency alerts about critical and timely safety information for our community in the event of widespread emergencies.
  • It's easy to sign up and update your contact information.
  • Your account is now password protected.
  • All contact information is confidential.

For more in-depth information about AlertSCC, click here. 

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Last Updated: Mar 18, 2015
2014 Community Partnership Awards
On January 15th, the Palo Alto Office of Emergency Services hosted the 2014 Community Partnership Awards in the Palo Alto Council Chambers. These awards celebrate the great service of volunteers and organizations helping to prepare Palo Alto for major disasters.

2013 Award Recipients

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Creek Level Monitor
How does the creek monitoring system work?

Station 8 Foothills Fire Camera
Camera continually scanning the foothills from the top of the weather station at Fire Station 8