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Date: June 18, 2003
For Immediate Release

Contact: Sheryl Contois
Palo Alto Police Department
(650) 329-2498

NEW WEBSITE FOR SHORELINE
AMPHITHEATER NOISE COMPLAINTS

Palo Alto, CA -- The City of Palo Alto and the Palo Alto Police Department announce the launching of their new website for the reporting of noise complaints associated with the Shoreline Amphitheatre. Working directly from a Palo Alto City Council directive, members of the Palo Alto Police Department's Technical Services Division developed an on-line website for citizens to more efficiently handle complaints about the noise from the Shoreline Amphitheatre during the concert series.

The website was developed by Police Webmaster Larry O'Brien. The system was activated on May 29th and is available to any and all citizens who wish to make a specific complaint about noise from the concerts at Shoreline. The website is available at www.papd.org, and the prompts will take people to the Shoreline noise complaint section. If residents do not have access to a computer, a voicemail number is available at (650) 329-2631.

All complaints are recorded and are reported regularly to the Palo Alto City Council, the City of Mountain View, and the Shoreline Amphitheatre. The entire web page must be filled out for a complaint to be recorded, and all information is secure and any names and phone numbers are confidential with the City of Palo Alto. Both web and telephone complaints are checked Monday thru Friday during the summer concert series.

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