News Details

City Website Maintenance Capabilities Get Boost by Moving to External Hosting Provider

Palo Alto Chief Information Officer (CIO), Jonathan Reichental, today announced that the City of Palo Alto website at will be moving to off-premise hosting at Rackspace. The City website currently serves over 960,000 visitors a year, gets 4.1 million pageviews annually and offers more than 50 online services. The most popular site topics include Library and Community Services programs, as well as Parks and Open Space.

"With the continuing increase in traffic to the City website, we have outgrown the data center at City Hall," said CIO Reichental. "Off-premise hosting helps reduce the footprint of the City Hall data center, lowering power consumption in the data center's shared environment. In addition to lower overall maintenance due to 3rd party management of the servers, the hosted environment provides robust disaster recovery and higher response performance for the website."

Hosting services will be managed by Civica, the City of Palo Alto's content management system provider. The cut-over to off-premise hosting is scheduled for the evening of October 30, 2014. No service interruption to the public is anticipated. Our previous, old City website which we stopped using in July 2012, will also be decommissioned in this process with no impact to the current website or users.