News Details

Shuttle Information

Palo Alto Shuttle Service
The City of Palo Alto's Shuttle is free and open to everyone. All shuttles are wheelchair accessible but wheelchairs must have a working brake system. Shuttles are also equipped with bicycle racks on the exterior of the vehicle and can accommodate up to two conventional bicycles . Shuttle stops are marked with a "Palo Alto Shuttle" sign, a sticker on a regular VTA bus stop sign, or a “Shuttle” decal on a stop sign pole in residential areas. 

Real time shuttle information
You can now check the shuttle location for Crosstown routes in real-time on your smartphone by downloading the free mobile app. Search for "DoubleMap" in your smartphone's app store. If you don't have a smartphone, you can also view it online in an interactive map by clicking this link. 


embarcadero shuttle logoThe Embarcadero Shuttle, operated by the Caltrain Commuter Shuttle Program, provides peak hour service between the University Avenue Caltrain Station and the Baylands Business Parks east of Highway 101/Embarcadero. Local schools and community facilities are also served in between including Palo Alto High School and Castilleja School. The Embarcadero Shuttle runs approximately every 20 minutes, Monday through Friday from the Palo Alto Caltrain station to the Embarcadero/Baylands during commute hours (7AM to 10AM and 3:30PM to 7:30PM) and is coordinated with the Caltrain schedule.  

Embarcadero Shuttle Service Current Schedule (effective from April 10, 2017)

crosstown shuttle logo

The Crosstown Shuttle operated by MV Transportation and managed by the City of Palo Alto, connects the University Avenue/Downtown to South Palo Alto at Charleston Road. The Crosstown Shuttle traverses several residential neighborhoods, schools, senior residences, libraries, recreation centers, and commercial districts helping to link public service areas within the community. A Special School run operates during the morning and afternoons to help encourage alternative transportation options for students.

Crosstown Shuttle Service Current Schedule (effective from August 15, 2016)

Expansion of Palo Alto Shuttle Program

On April 17, 2017, City Council will review the Valley Transportation Authority’s (VTA) Next Network Initiative Final Plan and the draft Palo Alto Shuttle Vision Plan. The staff report for this agenda item can be found here.

In 2015, with the vision of expanding the shuttle program, staff kicked off the expansion of Palo Alto Shuttle program study to develop the Palo Alto Transit Vision Plan. This study was intended to provide additional mobility options for Palo Alto residents and visitors by connecting residential areas to key employment, shopping, recreation, and school destinations. Several route concepts and recommendations to improve regional connectivity with linkages to other transit providers were proposed after conducting Community surveys and meetings. While Palo Alto was planning potential expansions in local shuttle service, VTA was planning reductions in bus service in Palo Alto at the same time as part of their Next Network Initiative. City staff paused Palo Alto study while staff engaged in coordination around the proposed route restriction by VTA. In January 2017, VTA released its Next Network Initiative Draft Plan which included proposed elimination of several transit routes in Palo Alto. Staff has since refined shuttle route concepts to address and fill gaps presented by the elimination or modification of some VTA transit service in Palo Alto-see links below for the proposed route concepts.

Crosstown Shuttle Variant A
Crosstown Shuttle Variant B
Embarcadero Shuttle
South Palo Alto Shuttle (New route)
Draft Palo Alto Shuttle Vision Plan can be found here.

City staff conducted two community meetings on March 10th, 2016 to share your feedback on the Fall 2015 Shuttle Survey and discussed proposed new service concepts for the Palo Alto Shuttle Program.

Presentation from March 10th Community Meeting

Findings from the Fall 2015 Community Survey

Public Attends Shuttle Meeting

For more information on the Palo Alto Shuttle Program, please contact the Transportation Division:

Call: 650-329-2520

Additional Transit Information in Palo Alto:

Stanford Marguerite Shuttle - Marguerite is Stanford’s free public shuttle service, which travels around campus and connects to nearby transit, shopping, dining, and entertainment. [more]

VTA - The Valley Transportation Authority provides low cost fare based transit service for residents in Santa Clara County. [more]

Stanford Research Park Transportation (SRP GO) - The California Avenue Foothill Express SRP CAFX Shuttle operates between Stanford Research Park and the California Avenue Caltrain Station in mornings and afternoons. [more]

Last Updated April 10, 2017