News Details

Shuttle Information

Expansion of Palo Alto Shuttle Program

City staff conducted two community meetings on March 10th to share your feedback on the Fall 2015 Shuttle Survey and discussed proposed new service concepts for the Palo Alto Shuttle Program.

Presentation from March 10th Community Meeting

Findings from the Fall 2015 Community Survey

Public Attends Shuttle Meeting

To better align with VTA's ongoing Transit Ridership Improvement Program (TRIP) the shuttle study will be presented to the City Council in Summer/Fall 2016.

Palo Alto Shuttle Service
The City of Palo Alto's Shuttle is free and open to everyone. All shuttles are wheelchair accessible but wheelchairs must have a working brake system. Shuttles are also equipped with bicycle racks on the exterior of the vehicle and can accommodate up to two conventional bicycles . Shuttle stops are marked with a "Palo Alto Shuttle" sign, a sticker on a regular VTA bus stop sign, or a “Shuttle” decal on a stop sign pole in residential areas. 

Real time shuttle information
You can now check the shuttle location for Crosstown and East Palo Alto routes in real-time on your smartphone by downloading the free mobile app. Search for "DoubleMap" in your smartphone's app store. If you don't have a smartphone, you can also view it online in an interactive map by clicking this link.

The cities of Palo Alto and East Palo Alto partnered to introduce a new community shuttle route for residents that began on July 1, 2014. The EPA/Caltrain Shuttle  links the City of East Palo Alto Woodland-Newell neighborhoods with the City of Palo Alto University Avenue/Downtown area. The route includes the Palo Alto shuttle programs first Compressed Natural Gas (CNG) vehicle and operates seven days per week (except on certain holidays) from 6AM to 9PM. MV Transportation operates the East Palo Alto/Caltrain shuttle, is managed by the City of Palo Alto, and funded by the City of East Palo Alto.

East Palo Alto/Caltrain Schedule (effective July 1, 2014)

embarcadero shuttle logoThe Embarcadero Shuttle, operated by the Caltrain Commuter Shuttle Program, provides peak hour service between the University Avenue Caltrain Station and the Baylands Business Parks east of Highway 101/Embarcadero. Local schools and community facilities are also served in between including Palo Alto High School, Jordan Middle School and Castilleja School. The Embarcadero Shuttle runs approximately every 15 minutes, Monday through Friday from the Palo Alto Caltrain station to the Embarcadero/Baylands during commute hours (7AM to 10AM and 3:30PM to 7:00PM) and is coordinated with the Caltrain schedule.  

Embarcadero Shuttle Service (effective April 4, 2016)

crosstown shuttle logo

The Crosstown Shuttle operated by MV Transportation and managed by the City of Palo Alto, connects the University Avenue/Downtown to South Palo Alto at Charleston Road. The Crosstown Shuttle traverses several residential neighborhoods, schools, senior residences, libraries, recreation centers, and commercial districts helping to link public service areas within the community. A Special School run operates during the morning and afternoons to help encourage alternative transportation options for students.

Starting April 1, 2015, the City of Palo Alto will be providing increased service on the Crosstown Shuttle route to improve the service to local schools and community facilities. This schedule has been updated to provide increased frequency of service to 30 minutes headway during the mid-day hours of 10:00am-2:30pm.

Crosstown Shuttle Schedule (effective April 1, 2015)

For more information on the Palo Alto Shuttle Program Please contact the Transportation Division:

Call: 650-329-2441

Additional Transit Information in Palo Alto:

Stanford Marguerite Shuttle - Marguerite is Stanford’s free public shuttle service, which travels around campus and connects to nearby transit, shopping, dining, and entertainment. [more]

VTA - The Valley Transportation Authority provides low cost fare based transit service for residents in Santa Clara County. [more]

Last Updated September 18, 2015