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Shuttle Information

Palo Alto Shuttle Service
The City of Palo Alto's Shuttle is free and open to everyone. All shuttles are wheelchair accessible but wheelchairs must have a working brake system. Shuttles are also equipped with bicycle racks on the exterior of the vehicle and can accommodate up to two conventional bicycles . Shuttle stops are marked with a "Palo Alto Shuttle" sign, a sticker on a regular VTA bus stop sign, or a “Shuttle” decal on a stop sign pole in residential areas. 

Real time shuttle information
You can now check the shuttle location for Crosstown routes in real-time on your smartphone by downloading the free mobile app. Search for "DoubleMap" in your smartphone's app store. If you don't have a smartphone, you can also view it online in an interactive map by clicking this link. 


embarcadero shuttle logoThe Embarcadero Shuttle, operated by the Caltrain Commuter Shuttle Program, provides peak hour service between the University Avenue Caltrain Station and the Baylands Business Parks east of Highway 101/Embarcadero. Local schools and community facilities are also served in between including Palo Alto High School and Castilleja School. The Embarcadero Shuttle runs approximately every 20 minutes, Monday through Friday from the Palo Alto Caltrain station to the Embarcadero/Baylands during commute hours (7AM to 10AM and 3:30PM to 7:30PM) and is coordinated with the Caltrain schedule.  

Embarcadero Shuttle Service (Effective from August 15, 2016)

crosstown shuttle logo

The Crosstown Shuttle operated by MV Transportation and managed by the City of Palo Alto, connects the University Avenue/Downtown to South Palo Alto at Charleston Road. The Crosstown Shuttle traverses several residential neighborhoods, schools, senior residences, libraries, recreation centers, and commercial districts helping to link public service areas within the community. A Special School run operates during the morning and afternoons to help encourage alternative transportation options for students.

Crosstown Shuttle Schedule (effective from August 15, 2016)

Expansion of Palo Alto Shuttle Program
City staff conducted two community meetings on March 10th to share your feedback on the Fall 2015 Shuttle Survey and discussed proposed new service concepts for the Palo Alto Shuttle Program.

Presentation from March 10th Community Meeting

Findings from the Fall 2015 Community Survey

Public Attends Shuttle Meeting

To better align with VTA's ongoing Transit Ridership Improvement Program (TRIP) the shuttle study will be presented to the City Council in Summer/Fall 2016.

Save the Date for VTA Community Meeting on January 19th, 2017
VTA is hosting a community meeting on Thursday, January 19th from 6-8pm in Palo Alto City Hall, Council Chambers to solicit feedback on their redesigned transit network that could mean major changes to transit in Palo Alto. VTA will release their draft Next Network Plan on January 5th that will outline transit changes in Santa Clara County based on VTA’s Board decision of 85-15 ridership-coverage balance goal. The proposed changes could have a significant impact on routes in Palo Alto. For more information on the VTA Next Network Plan:

For more information on the Palo Alto Shuttle Program, please contact the Transportation Division:

Call: 650-329-2520

Additional Transit Information in Palo Alto:

Stanford Marguerite Shuttle - Marguerite is Stanford’s free public shuttle service, which travels around campus and connects to nearby transit, shopping, dining, and entertainment. [more]

VTA - The Valley Transportation Authority provides low cost fare based transit service for residents in Santa Clara County. [more]

Last Updated December 22, 2016