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If you are currently experiencing an emergency

  • Life-threatening - dial 911 immediately. 
  • Non-Life-threatening - dial (650) 329-2413

For an update on Citywide Emergencies - (650) 329-2420

For other urgent situations call these numbers:

  • Electrical Problems/Outages - (650) 496-6914
  • Gas Leaks - (650) 329-2579
  • Sewer Problems - (650) 329-2579
  • Storm Drain Problems
    • Weekdays (7AM - 5PM) - (650) 496-6974
    • After hours - (650) 329-2413
  • Water Leaks - (650) 329-2579

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City of Palo Alto City Hall - 250 Hamilton Ave, Palo Alto, CA 94301 | Main Telephone Number 650-329-2100 8am-5pm M-Th, Alt Fridays