About This Website

As part of the City's ongoing commitment to improve the City website, staff enlisted a group of community volunteers to serve on a Website Advisory Committee with the goal of producing a set of recommendations to address concerns raised by citizens and enhance the overall website user-experience. The Website Advisory Committee, comprised of a select group of dedicated community volunteers, has met regularly during the past three years to help City staff with the creation of our present website.

Below you will find statistics about the performance of this site. The statistics are updated on a monthly basis for the prior month's activity. To the left are buttons to take you to information about the ongoing maintenance of this website, Ways to contact the City of Palo Alto about this website, and legal information.

Data For Month of October 2014

Quick Facts
Visits 134,788
Unique Visitors 89,659
Pageviews 321,247
Visits Per Day 4,348
Pages / Visit 2.38
Avg. Visit Duration 2:6 min
% New Visits 51%

The "Quick Facts" section provides "at a glance" information about this website.

Note: When somebody comes to this website, that constitutes a "visit". If the same person (from the same computer) visits again, that visit is counted again, but the "Unique Visitors" number does not increment, it counts two visits from the same computer in a certain period as one visit.

Top Pages
PageUnique Views
Home Page 26,508
Library 16,932
Site Search 8,138
My Account 5,584
Departments 5,017
Branches 4,365
Junior Museum & Zoo 4,156
Utilities 4,126
OverAir City Wireless 3,779
Police 2,734
Animal Services 2,687
Palo Alto Art Center 2,558
Current Solicitations 2,150
Aquatics 2,077
Children's Theatre 2,011

With website metrics, a trend is generally more useful than any one snapshot in time. This information can be very useful in helping City Staff to determine what information visitors are looking for the most.

The Home Page of this site has a "Most Popular" corner, but it is a curated list, whereas these results are based on raw data.

Top Referring Keywords
palo alto
city of palo alto
palo alto library
palo alto ca
palo alto police department
city of palo alto utilities
palo alto animal services
palo alto library hours
palo alto utilities
palo alto california
city of palo alto library
palo alto art center
palo alto library catalog
palo alto
rinconada pool

When visitors come to the website as a result of a Google search, analytics captures the terms the visitor entered to find the site. This report helps City Staff determine visitor's interests in both the short (monthly) and long (annual) term.

New site content is one outcome of analysis of this report. Another outcome is the addition of keywords to commonly sought after pages to make them more easily found by a search.

Mobile Devices
Apple iPhone20,879
Apple iPad9,109
Unknown 1,541
LG Nexus 5784
Samsung SM-G900V603
Google Nexus 4319
LG LGMS323316
Google Nexus 7295
Samsung SM-G900A252
Samsung SCH i545251
Samsung SGH-I337242
Samsung SCH-I535224
Samsung SCH-I545189
Samsung SGH-M919188
Mozilla Firefox for Android169

This month, mobile devices accounted for 24% of website visits.

Mobile devices users are an increasingly important website visitor segment.

Internet Explorer18%
Safari (in-app)2%

As of April 2013, Wikipedia ranks global browser popularity:

Chrome, 39%
Internet Explorer 30%
Firefox 20%
Safari 8%

Last Updated: Apr 16, 2014