About This Website

As part of the City's ongoing commitment to improve the City website, staff enlisted a group of community volunteers to serve on a Website Advisory Committee with the goal of producing a set of recommendations to address concerns raised by citizens and enhance the overall website user-experience. The Website Advisory Committee, comprised of a select group of dedicated community volunteers, has met regularly during the past three years to help City staff with the creation of our present website.

Below you will find statistics about the performance of this site. The statistics are updated on a monthly basis for the prior month's activity. To the left are buttons to take you to information about the ongoing maintenance of this website, Ways to contact the City of Palo Alto about this website, and legal information.


Data For Month of November 2014

Quick Facts
Visits 144,389
Unique Visitors 100,375
Pageviews 322,078
Visits Per Day 4,813
Pages / Visit 2.23
Avg. Visit Duration 1:53 min
% New Visits 55%



The "Quick Facts" section provides "at a glance" information about this website.

Note: When somebody comes to this website, that constitutes a "visit". If the same person (from the same computer) visits again, that visit is counted again, but the "Unique Visitors" number does not increment, it counts two visits from the same computer in a certain period as one visit.

Top Pages
PageUnique Views
Home Page 30,221
Library 19,566
Site Search 7,729
Junior Museum & Zoo 5,550
Branches 5,433
My Account 5,201
Mitchell Park 4,243
Departments 4,023
Utilities 3,987
My Mitchell 3,788
eHelp 3,479
OverAir City Wireless 2,998
Animal Services 2,468
Children's Theatre 2,333
Page Not Found 2,256



With website metrics, a trend is generally more useful than any one snapshot in time. This information can be very useful in helping City Staff to determine what information visitors are looking for the most.

The Home Page of this site has a "Most Popular" corner, but it is a curated list, whereas these results are based on raw data.

Top Referring Keywords
palo alto
city of palo alto
palo alto library
palo alto ca
palo alto animal services
palo alto utilities
city of palo alto utilities
palo alto police department
palo alto art center
palo alto creek monitor
mitchell park library
palo alto children's theater
palo alto library catalog
palo alto california
palo alto junior museum



When visitors come to the website as a result of a Google search, analytics captures the terms the visitor entered to find the site. This report helps City Staff determine visitor's interests in both the short (monthly) and long (annual) term.

New site content is one outcome of analysis of this report. Another outcome is the addition of keywords to commonly sought after pages to make them more easily found by a search.

Mobile Devices
DeviceVisits
Apple iPhone23,252
Apple iPad9,552
Unknown 1,521
Samsung SM-G900V603
Google Nexus 5572
LG Nexus 5347
Google Nexus 4331
Samsung SCH-I535275
Samsung SM-G900A266
Google Nexus 7265
Samsung SCH-I545242
Samsung SCH i545238
Motorola XT1060235
Samsung SCH-I337234
HTC M7190




This month, mobile devices accounted for 24% of website visits.

Mobile devices users are an increasingly important website visitor segment.




As of April 2013, Wikipedia ranks global browser popularity:

Chrome, 39%
Internet Explorer 30%
Firefox 20%
Safari 8%

Last Updated: Apr 16, 2014