About This Website

As part of the City's ongoing commitment to improve the City website, staff enlisted a group of community volunteers to serve on a Website Advisory Committee with the goal of producing a set of recommendations to address concerns raised by citizens and enhance the overall website user-experience. The Website Advisory Committee, comprised of a select group of dedicated community volunteers, has met regularly during the past three years to help City staff with the creation of our present website.

Below you will find statistics about the performance of this site. The statistics are updated on a monthly basis for the prior month's activity. To the left are buttons to take you to information about the ongoing maintenance of this website, Ways to contact the City of Palo Alto about this website, and legal information.

Data For Month of September 2016

Quick Facts
Visits 148,742
Unique Visitors 97,099
Pageviews 312,366
Visits Per Day 4,958
Pages / Visit 2.10
Avg. Visit Duration 2:1 min
% New Visits 52%

The "Quick Facts" section provides "at a glance" information about this website.

Note: When somebody comes to this website, that constitutes a "visit". If the same person (from the same computer) visits again, that visit is counted again, but the "Unique Visitors" number does not increment, it counts two visits from the same computer in a certain period as one visit.

Top Pages
PageUnique Views
Library 31,915
Home Page 19,451
My Account 7,656
Site Search 7,622
OverAir City Wireless 4,328
Junior Museum & Zoo 3,974
Utilities 3,956
Aquatics 3,817
Departments 3,265
Animal Services 2,562
Palo Alto Art Center 2,154
Foothills Park 2,149
Pay Parking Citations On-Line 2,144
Police 2,080
Children's Theatre 1,948

With website metrics, a trend is generally more useful than any one snapshot in time. This information can be very useful in helping City Staff to determine what information visitors are looking for the most.

The Home Page of this site has a "Most Popular" corner, but it is a curated list, whereas these results are based on raw data.

Top Referring Keywords
city of palo alto
palo alto
palo alto library
palo alto art center
city of palo alto utilities
city of palo alto lucie stern
palo alto ca
palo alto utilities
palo alto animal services
palo alto california
city of palo alto library
palo alto police
palo alto police department
palo alto municipal codes

When visitors come to the website as a result of a Google search, analytics captures the terms the visitor entered to find the site. This report helps City Staff determine visitor's interests in both the short (monthly) and long (annual) term.

New site content is one outcome of analysis of this report. Another outcome is the addition of keywords to commonly sought after pages to make them more easily found by a search.

Mobile Devices
Apple iPhone23,805
Apple iPad6,407
Google Nexus 5X988
Unknown 762
Samsung SM-G900P453
Samsung SM-G920V393
Samsung SM-G900V366
Samsung SM-G930V344
Google Nexus 6P324
Microsoft Xbox One309
Samsung SM-G900A289
Samsung SM-G935V273
Motorola XT1254268
Google Nexus 5238
Google Nexus 6229

This month, mobile devices accounted for 26% of website visits.

Mobile devices users are an increasingly important website visitor segment.

Internet Explorer15%

As of February 2015, Wikipedia ranks global browser popularity:

Chrome, 49%
Internet Explorer, 19%
Firefox, 17%
Safari, 10%
Mobile, 33%

Last Updated: Feb 4, 2016