About This Website

As part of the City's ongoing commitment to improve the City website, staff enlisted a group of community volunteers to serve on a Website Advisory Committee with the goal of producing a set of recommendations to address concerns raised by citizens and enhance the overall website user-experience. The Website Advisory Committee, comprised of a select group of dedicated community volunteers, has met regularly during the past three years to help City staff with the creation of our present website.

Below you will find statistics about the performance of this site. The statistics are updated on a monthly basis for the prior month's activity. To the left are buttons to take you to information about the ongoing maintenance of this website, Ways to contact the City of Palo Alto about this website, and legal information.

Data For Month of December 2016

Quick Facts
Visits 139,191
Unique Visitors 90,324
Pageviews 282,612
Visits Per Day 4,490
Pages / Visit 2.03
Avg. Visit Duration 1:52 min
% New Visits 52%

The "Quick Facts" section provides "at a glance" information about this website.

Note: When somebody comes to this website, that constitutes a "visit". If the same person (from the same computer) visits again, that visit is counted again, but the "Unique Visitors" number does not increment, it counts two visits from the same computer in a certain period as one visit.

Top Pages
PageUnique Views
Library 30,756
Home Page 17,224
My Account 7,249
Site Search 5,926
Creek Levels 4,737
Junior Museum & Zoo 4,143
OverAir City Wireless 4,133
Utilities 4,079
Animal Services 3,335
Children's Theatre 2,923
Departments 2,766
eHelp 2,340
Branches 2,003
Palo Alto Art Center 1,921
Pay Parking Citations On-Line 1,866

With website metrics, a trend is generally more useful than any one snapshot in time. This information can be very useful in helping City Staff to determine what information visitors are looking for the most.

The Home Page of this site has a "Most Popular" corner, but it is a curated list, whereas these results are based on raw data.

Top Referring Keywords
city of palo alto
palo alto library
palo alto
city of palo alto library
palo alto art center
palo alto utilities
city of palo alto jobs
city of palo alto outage 2016
palo alto police
palo alto animal services
palo alto library login
city of palo alto technology and the connected city
palo alto ca

When visitors come to the website as a result of a Google search, analytics captures the terms the visitor entered to find the site. This report helps City Staff determine visitor's interests in both the short (monthly) and long (annual) term.

New site content is one outcome of analysis of this report. Another outcome is the addition of keywords to commonly sought after pages to make them more easily found by a search.

Mobile Devices
Apple iPhone25,385
Apple iPad6,238
Unknown 786
Google Nexus 5X706
Samsung SM-G920V435
Google Nexus 6P388
Samsung SM-G900P375
Samsung SM-G930V321
Microsoft Xbox One306
Samsung SM-G900V290
Samsung SM-G900A234
Google Pixel231
Motorola XT1254229
Samsung SM-G930P219
Google Nexus 6216

This month, mobile devices accounted for 28% of website visits.

Mobile devices users are an increasingly important website visitor segment.

Internet Explorer14%

As of February 2015, Wikipedia ranks global browser popularity:

Chrome, 49%
Internet Explorer, 19%
Firefox, 17%
Safari, 10%
Mobile, 33%

Last Updated: Feb 4, 2016