About This Website

As part of the City's ongoing commitment to improve the City website, staff enlisted a group of community volunteers to serve on a Website Advisory Committee with the goal of producing a set of recommendations to address concerns raised by citizens and enhance the overall website user-experience. The Website Advisory Committee, comprised of a select group of dedicated community volunteers, has met regularly during the past three years to help City staff with the creation of our present website.

Below you will find statistics about the performance of this site. The statistics are updated on a monthly basis for the prior month's activity. To the left are buttons to take you to information about the ongoing maintenance of this website, Ways to contact the City of Palo Alto about this website, and legal information.

Data For Month of October 2017

Quick Facts
Visits 142,970
Unique Visitors 91,554
Pageviews 302,029
Visits Per Day 4,612
Pages / Visit 2.11
Avg. Visit Duration 1:57 min
% New Visits 51%

The "Quick Facts" section provides "at a glance" information about this website.

Note: When somebody comes to this website, that constitutes a "visit". If the same person (from the same computer) visits again, that visit is counted again, but the "Unique Visitors" number does not increment, it counts two visits from the same computer in a certain period as one visit.

Top Pages
PageUnique Views
Library 31,623
Home Page 19,786
My Account 8,107
Site Search 7,162
Page Not Found 6,367
Utilities 4,199
Junior Museum & Zoo 3,171
OverAir City Wireless 3,060
Departments 2,983
Animal Services 2,795
Animal Adoption 2,576
Pay Parking Citations On-Line 2,459
Children's Theatre 2,342
Police 2,239
Palo Alto Art Center 1,878

With website metrics, a trend is generally more useful than any one snapshot in time. This information can be very useful in helping City Staff to determine what information visitors are looking for the most.

The Home Page of this site has a "Most Popular" corner, but it is a curated list, whereas these results are based on raw data.

Top Referring Keywords
palo alto library
city of palo alto
palo alto
palo alto animal shelter
city of palo alto inspection manual
palo alto building department
palo alto art center classes
palo alto ca
palo alto california
palo alto fire department fpb policy
palo alto police department
palo alto public library
perry as model for donkey in shrek

When visitors come to the website as a result of a Google search, analytics captures the terms the visitor entered to find the site. This report helps City Staff determine visitor's interests in both the short (monthly) and long (annual) term.

New site content is one outcome of analysis of this report. Another outcome is the addition of keywords to commonly sought after pages to make them more easily found by a search.

Mobile Devices
Apple iPhone24,815
Apple iPad5,447
Microsoft Windows RT Tablet599
Unknown 582
Google Pixel540
Google Nexus 5X390
Google Pixel XL305
Samsung SM-G930V273
Samsung SM-G900P268
Samsung SM-G950F260
Samsung SM-G955U252
Motorola XT1254200
Samsung SM-G900V186
Google Nexus 6P183
Samsung SM-G930A144

This month, mobile devices accounted for 25% of website visits.

Mobile devices users are an increasingly important website visitor segment.

Internet Explorer11%

As of February 2015, Wikipedia ranks global browser popularity:

Chrome, 49%
Internet Explorer, 19%
Firefox, 17%
Safari, 10%
Mobile, 33%

Last Updated: Oct 3, 2017