About This Website

As part of the City's ongoing commitment to improve the City website, staff enlisted a group of community volunteers to serve on a Website Advisory Committee with the goal of producing a set of recommendations to address concerns raised by citizens and enhance the overall website user-experience. The Website Advisory Committee, comprised of a select group of dedicated community volunteers, has met regularly during the past three years to help City staff with the creation of our present website.

Below you will find statistics about the performance of this site. The statistics are updated on a monthly basis for the prior month's activity. To the left are buttons to take you to information about the ongoing maintenance of this website, Ways to contact the City of Palo Alto about this website, and legal information.

Data For Month of September 2014

Quick Facts
Visits 142,366
Unique Visitors 94,487
Pageviews 340,081
Visits Per Day 4,746
Pages / Visit 2.39
Avg. Visit Duration 2:8 min
% New Visits 51%

The "Quick Facts" section provides "at a glance" information about this website.

Note: When somebody comes to this website, that constitutes a "visit". If the same person (from the same computer) visits again, that visit is counted again, but the "Unique Visitors" number does not increment, it counts two visits from the same computer in a certain period as one visit.

Top Pages
PageUnique Views
Home Page 25,698
Library 20,674
Site Search 8,545
My Account 6,434
Departments 5,303
Junior Museum & Zoo 4,300
Utilities 4,269
Branches 4,042
Aquatics 3,699
My Mitchell 3,440
OverAir City Wireless 3,362
Animal Services 2,692
Police 2,646
Current Solicitations 2,169
Foothills Park 2,153

With website metrics, a trend is generally more useful than any one snapshot in time. This information can be very useful in helping City Staff to determine what information visitors are looking for the most.

The Home Page of this site has a "Most Popular" corner, but it is a curated list, whereas these results are based on raw data.

Top Referring Keywords
palo alto
palo alto library
city of palo alto
palo alto ca
palo alto animal services
palo alto california
palo alto police department
city of palo alto utilities
palo alto art center
rinconada pool
palo alto
rinconada pool palo alto
palo alto utilities
palo alto library catalog
city of palo alto library

When visitors come to the website as a result of a Google search, analytics captures the terms the visitor entered to find the site. This report helps City Staff determine visitor's interests in both the short (monthly) and long (annual) term.

New site content is one outcome of analysis of this report. Another outcome is the addition of keywords to commonly sought after pages to make them more easily found by a search.

Mobile Devices
Apple iPhone19,512
Apple iPad10,303
Unknown 1,715
LG Nexus 5967
Samsung SM-G900V486
Samsung SCH-I535290
Google Nexus 4283
Samsung SCH-I545279
Google Nexus 7276
Samsung SCH i545257
Samsung SM-G900A226
Samsung SGH-I337216
HTC M7192
Samsung SPH-L710181
Motorola XT1060180

This month, mobile devices accounted for 21% of website visits.

Mobile devices users are an increasingly important website visitor segment.

Internet Explorer19%
Safari (in-app)2%

As of April 2013, Wikipedia ranks global browser popularity:

Chrome, 39%
Internet Explorer 30%
Firefox 20%
Safari 8%

Last Updated: Apr 16, 2014