About This Website

As part of the City's ongoing commitment to improve the City website, staff enlisted a group of community volunteers to serve on a Website Advisory Committee with the goal of producing a set of recommendations to address concerns raised by citizens and enhance the overall website user-experience. The Website Advisory Committee, comprised of a select group of dedicated community volunteers, has met regularly during the past three years to help City staff with the creation of our present website.

Below you will find statistics about the performance of this site. The statistics are updated on a monthly basis for the prior month's activity. To the left are buttons to take you to information about the ongoing maintenance of this website, Ways to contact the City of Palo Alto about this website, and legal information.

Data For Month of July 2017

Quick Facts
Visits 163,195
Unique Visitors 106,989
Pageviews 328,758
Visits Per Day 5,264
Pages / Visit 2.01
Avg. Visit Duration 1:50 min
% New Visits 52%

The "Quick Facts" section provides "at a glance" information about this website.

Note: When somebody comes to this website, that constitutes a "visit". If the same person (from the same computer) visits again, that visit is counted again, but the "Unique Visitors" number does not increment, it counts two visits from the same computer in a certain period as one visit.

Top Pages
PageUnique Views
Library 31,423
Home Page 19,935
My Account 7,994
Aquatics 7,977
Site Search 7,457
Junior Museum & Zoo 5,349
Utilities 4,680
OverAir City Wireless 3,646
Foothills Park 3,512
Animal Services 3,401
Children's Theatre 3,352
Departments 3,197
Animal Adoption 3,055
Productions 2,698
Chili Cook-off 2,656

With website metrics, a trend is generally more useful than any one snapshot in time. This information can be very useful in helping City Staff to determine what information visitors are looking for the most.

The Home Page of this site has a "Most Popular" corner, but it is a curated list, whereas these results are based on raw data.

Top Referring Keywords
city of palo alto
palo alto
palo alto library
palo alto enjoy summer camp 2017
palo alto utilities
palo alto art center
palo alto animal services
palo alto ca
palo alto building department
palo alto california
palo alto fire department fpb policy
city of palo alto heat pump water heater
palo alto police department
perry as model for donkey in shrek
palo alto utilities account

When visitors come to the website as a result of a Google search, analytics captures the terms the visitor entered to find the site. This report helps City Staff determine visitor's interests in both the short (monthly) and long (annual) term.

New site content is one outcome of analysis of this report. Another outcome is the addition of keywords to commonly sought after pages to make them more easily found by a search.

Mobile Devices
Apple iPhone35,817
Apple iPad7,253
Google Pixel963
Unknown 907
Google Nexus 5X827
Google Nexus 6P502
Google Pixel XL475
Samsung SM-G900P454
Microsoft Windows RT Tablet445
Samsung SM-G930V351
Samsung SM-G920V267
Samsung SM-G935V264
Samsung SM-G955U259
Samsung SM-G900V258
Motorola XT1254245

This month, mobile devices accounted for 32% of website visits.

Mobile devices users are an increasingly important website visitor segment.

Internet Explorer10%
Android Webview2%

As of February 2015, Wikipedia ranks global browser popularity:

Chrome, 49%
Internet Explorer, 19%
Firefox, 17%
Safari, 10%
Mobile, 33%

Last Updated: Feb 4, 2016