About This Website

As part of the City's ongoing commitment to improve the City website, staff enlisted a group of community volunteers to serve on a Website Advisory Committee with the goal of producing a set of recommendations to address concerns raised by citizens and enhance the overall website user-experience. The Website Advisory Committee, comprised of a select group of dedicated community volunteers, has met regularly during the past three years to help City staff with the creation of our present website.

Below you will find statistics about the performance of this site. The statistics are updated on a monthly basis for the prior month's activity. To the left are buttons to take you to information about the ongoing maintenance of this website, Ways to contact the City of Palo Alto about this website, and legal information.

Data For Month of May 2017

Quick Facts
Visits 162,880
Unique Visitors 104,483
Pageviews 329,272
Visits Per Day 5,254
Pages / Visit 2.02
Avg. Visit Duration 1:55 min
% New Visits 51%

The "Quick Facts" section provides "at a glance" information about this website.

Note: When somebody comes to this website, that constitutes a "visit". If the same person (from the same computer) visits again, that visit is counted again, but the "Unique Visitors" number does not increment, it counts two visits from the same computer in a certain period as one visit.

Top Pages
PageUnique Views
Library 31,663
Home Page 21,833
Site Search 8,224
My Account 7,880
Aquatics 5,422
OverAir City Wireless 4,485
Utilities 3,837
Junior Museum & Zoo 3,689
Departments 3,370
Foothills Park 2,959
Productions 2,931
May Fete Parade 2,749
Children's Theatre 2,748
Animal Services 2,709
Animal Adoption 2,397

With website metrics, a trend is generally more useful than any one snapshot in time. This information can be very useful in helping City Staff to determine what information visitors are looking for the most.

The Home Page of this site has a "Most Popular" corner, but it is a curated list, whereas these results are based on raw data.

Top Referring Keywords
city of palo alto
palo alto library
palo alto
palo alto clean
rinconada pool
palo alto utilities
palo alto animal services
city of palo alto utilities
palo alto california
palo alto municipal code
palo alto sustainability
palo alto ca
recycling water facility scwvd city of palo alto
palo alto art center
city of palo alto carbon neutral

When visitors come to the website as a result of a Google search, analytics captures the terms the visitor entered to find the site. This report helps City Staff determine visitor's interests in both the short (monthly) and long (annual) term.

New site content is one outcome of analysis of this report. Another outcome is the addition of keywords to commonly sought after pages to make them more easily found by a search.

Mobile Devices
Apple iPhone29,353
Apple iPad6,145
Google Nexus 5X876
Unknown 802
Google Pixel772
Google Nexus 6P496
Samsung SM-G900P389
Google Pixel XL346
Microsoft Xbox One321
Samsung SM-G900V292
Samsung SM-G930V271
Motorola XT1254265
Samsung SM-G900A251
Motorola Moto G (4)238
ZTE Z981219

This month, mobile devices accounted for 27% of website visits.

Mobile devices users are an increasingly important website visitor segment.

Internet Explorer13%
Android Webview2%

As of February 2015, Wikipedia ranks global browser popularity:

Chrome, 49%
Internet Explorer, 19%
Firefox, 17%
Safari, 10%
Mobile, 33%

Last Updated: Feb 4, 2016