About This Website

As part of the City's ongoing commitment to improve the City website, staff enlisted a group of community volunteers to serve on a Website Advisory Committee with the goal of producing a set of recommendations to address concerns raised by citizens and enhance the overall website user-experience. The Website Advisory Committee, comprised of a select group of dedicated community volunteers, has met regularly during the past three years to help City staff with the creation of our present website.

Below you will find statistics about the performance of this site. The statistics are updated on a monthly basis for the prior month's activity. To the left are buttons to take you to information about the ongoing maintenance of this website, Ways to contact the City of Palo Alto about this website, and legal information.

Data For Month of November 2016

Quick Facts
Visits 143,624
Unique Visitors 93,200
Pageviews 297,519
Visits Per Day 4,787
Pages / Visit 2.07
Avg. Visit Duration 1:57 min
% New Visits 52%

The "Quick Facts" section provides "at a glance" information about this website.

Note: When somebody comes to this website, that constitutes a "visit". If the same person (from the same computer) visits again, that visit is counted again, but the "Unique Visitors" number does not increment, it counts two visits from the same computer in a certain period as one visit.

Top Pages
PageUnique Views
Library 30,311
Home Page 18,449
My Account 7,228
Site Search 7,069
OverAir City Wireless 4,766
Children's Theatre 4,497
Junior Museum & Zoo 3,900
Utilities 3,273
Departments 3,194
Animal Services 2,778
Productions 2,433
Elections 2,418
eHelp 2,209
Branches 1,982
Palo Alto Art Center 1,905

With website metrics, a trend is generally more useful than any one snapshot in time. This information can be very useful in helping City Staff to determine what information visitors are looking for the most.

The Home Page of this site has a "Most Popular" corner, but it is a curated list, whereas these results are based on raw data.

Top Referring Keywords
city of palo alto
palo alto library
palo alto
palo alto art center
city of palo alto outage 2016
palo alto animal services
palo alto utilities
palo alto california
palo alto police department
palo alto ca
palo alto library login
city of palo alto green building

When visitors come to the website as a result of a Google search, analytics captures the terms the visitor entered to find the site. This report helps City Staff determine visitor's interests in both the short (monthly) and long (annual) term.

New site content is one outcome of analysis of this report. Another outcome is the addition of keywords to commonly sought after pages to make them more easily found by a search.

Mobile Devices
Apple iPhone23,023
Apple iPad5,959
Google Nexus 5X944
Unknown 753
Samsung SM-G900P457
Google Nexus 6P445
Samsung SM-G920V441
Samsung SM-G930V336
Apple iPhone 6328
Samsung SM-G900V285
Apple iPhone 6s279
Microsoft Xbox One264
Samsung SM-G900A261
Samsung SM-G930P227
Google Nexus 5219

This month, mobile devices accounted for 26% of website visits.

Mobile devices users are an increasingly important website visitor segment.

Internet Explorer15%
Safari (in-app)2%

As of February 2015, Wikipedia ranks global browser popularity:

Chrome, 49%
Internet Explorer, 19%
Firefox, 17%
Safari, 10%
Mobile, 33%

Last Updated: Feb 4, 2016