“Ensuring community safety is a top priority for the City of Palo Alto. It's everyone’s responsibility and we're grateful our customers and employees work together to keep us all safe." - Ed Shikada, General Manager of Utilities & Assistant City Manager
Avoid Fog* Clog (*Fats, Oil & Grease)-Avoid the hassle, expense and public health hazard of a sewer back-up. Do not put trash (fats, grease, sanitary wipes, rags etc.) down toilets and sinks. Maintain your private sewer lines.
What are those colored markings on the street?When anyone calls "811"---including us!---locators come out and mark where underground utilities are so they won't be hit during excavations.
Click here to be redirected to our landing page for allgas, water, and electric projects.
Keep your meters accessible! Please don't turn them off yourself, unless you smell gas during an emergency (like an earthquake). It is never safe to turn your meters back on - Meters should only be handled by trained utility staff. If you have a concern, call the City Utilities at (650) 329-2579, 24 hours a day.