Hello New Portal! Click here to access your new utility portal where you can see your gas, water and electric usage. See how you compare to similar homes, check your historical usage patterns, and get resources and programs to help you save energy and water! For help logging in or questions about the portal, call your efficiency advisor at 650-713-3411.
Palo Alto’s SMART Energy Rebate Program
Let us assist you improve your home’s energy and water efficiency, lower your utility costs and create a more comfortable living environment. You continue to reap benefits and help us reduce other environmental impacts, even with our 100% carbon neutral electric supply portfolio.
Palo Alto’s rebates may also be used in conjunction with state and federal rebates. If you purchase an energy-efficient product or renewable energy system for your home, you may be eligible for a federal tax credit. Eligible measures, rebate amounts and more information is available at Federal Tax Credits for Consumer Energy Efficiency.
Appliances must meet qualifications in order for you to receive a rebate. For additional information, call Utility Program Services at (650) 329-2241 or email us at firstname.lastname@example.org
* - “The Water Wise House Call program is currently on hold while it undergoes a makeover. Please call the Santa Clara Valley Water District’s conservation hotline at (408) 630-2554 to request to be notified when the new program is launched or to request a pre-inspection for the Landscape Rebate Program.