Services for commercial customers, including information about LEED certification, LED and small-scale generation technologies. Learn to manage office data centers and plug loads as well as how to do your own Walk-Through Energy Audit of your business. Additional publications relevant to businesses can be found below in the sections labeled Fiber Programs, Commercial Advantage programs, PV Partners and Commercial Utilities Rates.

Case Study of Energy Efficiency at Palo Alto Housing Corporation

Commercial Customer LEED Certification Workshop slide show

Dark Fiber Brochure

Data Center Energy Use

Facilities Managers Meeting--January 2013--Six Emerging Technologies to Watch

Facilities Mgr Meeting-June 2011-Graham Parker Presentation

Facilities Mgr Meeting-June 2011--Proposed Rate Adjustments

Facilities Mgr's Meeting-June 2011--New Programs for Businesses

Facility Manager March 10; Boiler Update

Facility Manager Meeting, Aug 2012 Profitable Carbon Neutral Buildings

Facility Manager Meeting, March 10, 2011, PARC Sustainability

Facility Manager Meeting: January 2013-Demand Response Program Pilot

Facility Manager Meeting; Aug 2012 Carbon Neutral Plan for CPAU

Facility Manager Meeting; Aug 2012 HP Project

Facility Manager Meeting; Aug 2012 Planning and Building

Facility Manager Meeting; Aug 2012 Rate Changes

Facility Manager Meeting; March 2012; Demand Response

Facility Manager Meeting; March 2012; Space System Loral

Facility Manager Meeting; March 2012; Water Supply and Conservation

Facility Manager October 2011 - Commissioning Benefits

Facility Manager October 2011 - Energy Efficiency in California

Facility Manager October 2011 - Feed in Tariff

Facility Manager October 2011 - Laboratory Energy Efficiency Program

Facility Manager October 2011 - My Utilities Account

Facility Manager October 2011 - Waste Reduction

Facility Manager October 2011 - Water Demand Management

Facility Manager, March 10, 2011 Staff Presentation

Facility Manager, March 10, 2011, Stanford Industrial Park

Facility Managers Meeting-January 2013-Rebate Program Overview

Light Emitting Diode (LED) Update

Loan Application

Loan Information

Office Plug Load

PLUG-In Incentive Handbook

PLUG-In Incentive Reservation Checklist

PLUG-In Incentive Reservation Data Sheet

PLUG-In Incentive Reservation Request Form

PLUG-In System Description Form

Statewide And Palo Alto Business Customer Satisfaction Survey Results

Walk Through Energy Audit

Customer Service and Meter Reading

For uploads relating specifically to our customer service representatives and meter reading operations

Commercial Customer Service Agreement

Meter Reading Schedule - Latest

New Customer Website Links and Contact Information

Request for Temporary Utilities Service

Residential Service Agreement

Revert to Owner Agreement

Sample Utilities Bill

Suspension of a Gas Meter

Underground Electric Line Replacement -- Hewlett Subdivision

Utilities Account Change

Utilities Account Closure Form

Emergency Water Supply Project

Draft EIR

EIR Authorization

El Camino Park

El Camino Park Before

El Camino Park During

El Camino Park Emergency Water Supply Project Sign

El Camino Park Groundbreaking Ceremony

El Camino Park Reservoir--artist rendering

Mayfield Before Construction 1

Mayfield Before Construction 2

Mayfield Before Construction 3

Mayfield Before Construction 4

Mayfield Pump During

Mayfield Pump Station During Construction 1

Mayfield Pump Station During Construction 2

Mayfield Reservoir--artist's rendering

Mayfield Schedule

Notice of Preparation

Peers During #1

Peer's Park Before #1

Peer's Park Before #2

Planning and Transportation Commission Meeting Presentation

Rinconada Before #1

Rinconada Before #2

Three Week Look Ahead Calendar for El Camino Park Project

Three Week Look Ahead Calendar for Mayfield Reservoir Project

Well Rehab Three Week Look Ahead Schedule

Well Signs

Environmental Rebates and Programs

Rebates and programs to reduce water and energy and cut greenhouse gases.

2009 LED Streetlight Pilot- City Hall Area Map

2009 LED Streetlight Pilot-Map of area near Colorado and Amarillo

2010 Electric Efficiency Potential

2010 Green Light Festival Finalists

Alternatives to Lawn Presentation

Alternatives to Lawn Tips and Resources

Alternatives to Lawn--How to Remove It

Approved Gas Utility Long-Term Plan (GULP)

Carbon Neutral Rap Lyrics---Palo Alto Electricity is 100% Carbon Free

DSM Programs Status Report for Fiscal Year 2012

Energy and Water Workshops

Energy Efficiency Program Results

Evaluation, Measurement and Verification Report for FY 2012

Evaluation, Measurement and Verification Report for Washing Machine Program FY 2011

Evaluation, Measurement, & Verification Report of Business Efficiency Programs

Every Day is Earth Day--April 2013

Geoexchange Heat Pump at the Children's Library

Great Race for Saving Water 2013--FAQ

Great Race for Saving Water--Flyer & Savings Tips

Great Race for Saving Water--Memories Photo Presentation

Great Race to Save Water-5K Run Insert

Green Light Film Festival Poster

Greenlight Film Festival 2010 Logo Image Graphic

Growing a Healthy Garden

Innovation Program Application

Innovation Program Evaluation Criteria

Irrigation Basics Presentation

Irrigation Evaluation

Landscape Techniques

Landscaping Elements

LED/Induction Streetlight Pilot Presentation

Long-Term Electric Acquisition Plan Objectives & Guidelines 2011

Map of Civic Center LED Street Light Locations

Map of Midtown LED Street Light Locations

Plant Selection and Irrigation for Different Garden Needs

Plant Selection and Irrigation Needs Overview

Press Release--Emerging Tech Innovation Fund

Public Works Initiatives to Reduce Our Carbon Footprint

Recycled Water Ordinance 2008

Recycled Water Ordinance Requirements

Refrigerator Recycling

Slow the Flow Conference Agenda

Spring 2012 Bay Area Water Workshops

Utilities Initiatives Updates--Earth Day 2013

Vampire Load Flyer

Water Conservation Fall 2012 BAWSCA Class List

Water Heaters

Commercial Advantage Program

We're offering rebates on a range of eligible equipment for every kind of business, so you can choose from our menu of eligible technologies and add up your benefits.

Business New Construction Rebate Application

Business New Construction Rebate Levels

Catalog

CI Energy Efficiency Program

Commercial Advantage Program Application 2012

Commercial Advantage Program Catalog

Cool Miser

Custom Rebate Specifications

Hospitality Efficiency Program Flyer

Keep Your Cool

Labs Energy Efficiency Program

Large Businesses Facility Assessment and Efficiency Installation Program

Rebates for Restaurants and Commercial Kitchens

Right Lights Plus Program

EcoHome

Appliances in the EcoHome

EcoHome Informational Brochure

EcoHome Sign

Heating, Ventilating and Air Conditioning Savings

Insulation in the EcoHome

Intro to EcoHome Savings

Lighting in the EcoHome

PV Modules

Summary of Savings in the EcoHome

Water Savings in the EcoHome

Electric Vehicle

EV Charging Station Handout

EV Rate Sample Comparison

EV Submittal Request

Energy Efficiency (Smart Energy) for Residents

Residential Energy Programs

Eco@Home Newsletter

Eligible List for Variable Speed Pool Controller Models

Eligible List of Variable Speed Pool Pump Motor models

Energy Efficiency Potential Study

Home Energy Report Program Evaluation

Home Energy Report Welcome Insert

Hot Water Heater Purchase Flowchart

How to reduce the amount of energy your water heater is using.

Kill A Watt Information

Lighting Comparison

Low Income Programs

Low Income Programs Brochure

Multi-Family Direct Install Program

Program Application Form

Qualifying Measures Eligible for Rebates

Rebate Summary for CPAU, State and Federal

Residential New Construction Incentive Application

Residential Program Brochure

Responsible Appliance Disposal 2010 Report

Water Savings from Weather Based Irrigation Control Systems

Winter Heating Tips

Feed-In Tariff (Palo Alto CLEAN)

Palo Alto CLEAN -- List of Installers

Palo Alto CLEAN-- Program Application Packet

Palo Alto CLEAN Program Handbook

Palo Alto CLEAN--Eligibility Rules and Requirements

Palo Alto CLEAN--Interconnection Agreement

Palo Alto CLEAN--Map of PA Jurisdiction Boundary

Palo Alto CLEAN--Map of Roofs with Estimated 100kW Capacity

Palo Alto CLEAN--Power Purchase Agreement

Palo Alto CLEAN--Program Summary

Palo Alto CLEAN--Rule 27-Revised

Fiber Program

Commercial Fiber Licensing Services

Commercial Fiber Service Connection Fees

Server Virtualization Rebate Application

PaloAltoGreen

PAG By Neighborhoods

PaloAltoGreen Program Explanation

PaloAltoGreen Terms and Conditions

PaloAltoGreen: 2013 Facilities

Photovoltaic (PV) Partners Program

2008 Solar Electric Achievements

2012 PV Partners Guidebook

City of PA Amendments to CA State Fire Marshall's PV Guidelines

CMUA PV Report for Calendar Year 2010

CMUA-wide 2011 Solar Electric Installations

Commercial Pre-Submittal Permit Checklist

Commercial PV Inspection Checklist

Feed in Tariff Response to Questions

Net Metering & Interconnection Agreement 2010

Net Metering Billing Explanation

Net Surplus Energy Election Form

Net Surplus Energy Election Letter

Photovoltaic Electric Load Sheet

PV Amendments to State Fire Marshall Requirements

PV Commercial Checklist

PV Inspection Checklist

PV Partners Non-Residential Energy Efficiency Disclosure

PV Partners Performance Based Application

PV Partners Ranks in the Top 10 of Programs Nationwide (2008)

PV Partners Residential Energy Efficiency Disclosure

PV Partners Solar Program FAQ

PV Partners Standard Application Less Than 30 kW

PV Permitting Process Flowchart

PV Residential Checklist

PV Residential Expedited Permit Process

Residential Efficiency Checklist

Residential Pre-Submittal Check List

SB1 2011 Report to the CEC

SB1 Report

Shading Data Entered into Power Clerk

Solar Power 101 for Residents

Solar Water Heating Program (SWHP)

Feed In Tariff Interconnection Agreement

Feed in Tariff Power Purchase Agreement

Feed In Tariff Program Summary

Feed In Tariff Rate Schedule

Feed in Tariff Rule 27

Solar Investment Tax Credit FAQ

Solar Water Heating Diagrams

Solar Water Heating Eligible Contractors

Solar Water Heating for Homeowners

Solar Water Heating Inspection Checklist for Commercial and Multi-Family Customers

Solar Water Heating Program Application

Solar Water Heating Program Commercial Incentive Claim Form

Solar Water Heating Program Commercial Reservation Request

Solar Water Heating Program Contractor Participation Application

Solar Water Heating Program Handbook

Solar Water Heating Program Information for Contractors

Solar Water Heating Program Installation Checklist for Residents

Solar Water Heating Program Project Cost Affidavit

Solar Water Heating Program Project Cost Summary

Solar Water Heating Program Residential Incentive Claim Form

Solar Water Heating Program Step-by-Step Application Process

Solar Water Heating Program Technical Handbook

Solar Water Heating System Comparison Chart

Solar Water Heating Workshop Overview

Solar Water Heating Workshop--CALSEIA Presentation

SWH Residential Case Study

Media Alerts

Media Alerts for the Utilities Department

2012 Public Power Wind Award

Green Business Leader Award Presentation

HP Rebate August 2012

Media Alert--First Solar System Owner Renews Commitment

Media Alert--Foothill Expressway Closure--PG&E Project

Media Alert--Girl Scout Architects Build Model EcoHomes

Media Alert--Great Race for Saving Water Makes Big Splash

Media Alert---Palo Altan Replaces 85 Year Old Toilet

Media Alert-Palo Alto Scores with Affirmed Triple A Bond Rating

Media Alert---PG&E Work to Get PIGs in Pipes--Alma&Oregon

Media Alert--Power-Sucking Vampires Descend on City Hall Tomorrow

Media Alert--Stop the Running Toilet! Great Race for Saving Water

New LED Streetlights Around Town

PG&E Gas Venting Oct 24 and Night Valve Work Oct 24-29

Press Release---Council Approves CustomerConnect Pilot

Supplementary S&P Combined Utilities Report for Triple A Bond Media Alert

Supplementary S&P Sewer-Storm Drain Report for Triple A Bond Media Alert

Top Ten Cities in Water Conservation

Wanted--Public Input on 100% Green Power Purchases

Would You Believe? More PG&E Schedule Changes

My CPAU Ad Series

These are copies of the ads featuring various Utilities employees and the work that they do on behalf of our customer-owners.

Commercial Programs - Bruce Lesch

Customer Services---Michael Dehlinger

Electric Engineering Estimator - Daniel Ercolini

Electric Substation Crew

Electric Supply Planning-Shiva Swaminathan

Gas Supply Planning---Karla Dailey

Low Income Programs-Leon Timmons

Meter Reading---Joseph Martin

Residential Programs---Andrea Hart

Solar Programs--Lindsay Joye

Utility Locator - Kim Neff

Water Efficiency Programs-Catherine Elvert

Water Supply Planning---Nico Procos

WGW Field Service Operations - Jorge Silva

WGW Senior Utilities Engineer - Romel Antonio

Power Content Labels

2008 Final Power Content Label

2009 Final Power Content Label

2010 Final Power Content Label

Power Content Label 2002

Power Content Label 2003

Power Content Label 2004

Power Content Label 2005

Power Content Label 2006

Power Content Label 2007 Final

Power Content Label 2011

Power Content Label 2012

Rate Changes Summer 2009

Electricity Presentation

Electricity Report

Gas Presentation

Gas Report

Palo Alto to Decrease Environmental Impact and Minimize Rate Changes

Proposed Rate Increase Overview Presentation

Rate Change FAQ

Refuse Presentation

Refuse Report

Residential Rate Comparison for Electricity and Natural Gas Bills

Wastewater Presentation

Wastewater Report

Water Presentation

Water Report

Rates Schedules for Utilities

As part of the City's proposed 2009-10 budget, and after careful consideration of financial revenues, expenses and reserves, the following rate increases took effect in July 2009:

Electric Utility Rate Comparison

FAQs Proposed Water and Wastewater Rates July 1, 2009

Gas Commodity Rate Schedule

Prop 218 Letter-Water & Refuse Rate Changes-August 2011

Prop 218 Notice for FY 2009-2010 [Instructions]

Prop 218 Water Rate Increase Notification Letter--April 2013

Prop 218 Water Rate Increase Notification Letter-May 2012

City Facility Utility Rates

Utilities rates schedules for City facilities

Compressed Natural Gas Service

Municipal Electric Service

Municipal Green Power Electric Service

Street Lights

Unmetered Electrical Service

Commercial Utility Rates

Utilities rates schedules for commercial customers

Dark Fiber Licensing Services ( For all new accounts after 9-18-2006 )

Dark Fiber Licensing Services ( For existing accounts prior to 9-18-2006 )

Dark Fiber Service Connection Fees

E-3 Electric Retail Rate for Customer-Owned Generation

Electricity - Large Commercial Electric Service

Electricity - Large Commercial Electric Time of Use Service

Electricity - Large Commercial Green Power Electric Service

Electricity - Medium Commercial Electric Service

Electricity - Medium Commercial Electric Time of Use Service

Electricity - Medium Commercial Green Power Electric Service

Electricity - Net Metering Net Surplus Compensation

Electricity - Small Commercial Electric Service

Electricity - Small Commercial Green Power Electric Service

Natural Gas - Gas for Electric Generation Services

Natural Gas - Large Commercial Custom Commodity Gas Service

Natural Gas - Large Commercial Fixed-Term Commodity Gas Service

Natural Gas - Large Commercial Gas Service - Market-based Commodity

Natural Gas - Large Commercial Gas Transportation Service

Natural Gas - Residential Master-Metered and Commercial Natural Gas

Refuse - Commercial Refuse Collection

Storm Drain - General Storm Drain and Surface Water Drainage

Wastewater - Commercial Wastewater Collection and Disposal

Wastewater - Commercial Wastewater Collection and Disposal - Industrial Discharger

Wastewater - Restaurant Wastewater Collection and Disposal

Water - Non-Residential Irrigation Water Service

Water - Residential Master-Metered and General Non-Residential Water Service

Miscellaneous Utility Rates

Utilities rates schedules for items not covered under other groupings.

Fire Service Connections

Hauled Liquid Waste Charges

Industrial Waste Laboratory and Analysis Charges

Reclaimed Water Service and Hauling

Water Service from Fire Hydrants

Residential Utility Rates

Utilities rates schedules for residential customers

Electric - Net Surplus Electric Compensation

Electric - Residential Time of Use Rate

Electricity - Net Metering Net Surplus Compensation

Electricity - Residential Electric Service

Electricity - Residential Green Power Electric Service

Natural Gas - Residential Gas Service

Rate Assistance Program Application-2011

Refuse - Domestic Refuse Collection

Storm Drain - General Storm Drain and Surface Water Drainage

Wastewater - Residential Wastewater Collection and Disposal

Water - General Residential Water Service

Service Calls, Connection Fees and Applicable Discounts

Utilities rates schedules for service calls and connection fees, as well as customer discounts

Customer Deposits

Dark Fiber Service Connection Fees

Electric Service Connection Fees

Gas Service Connection Fees

Residential Rate Assistance Program C-4

Service to City Employees C-3

Utility Service Calls

Wastewater Service Connection Fees

Water Service Connection Fees

Residential

Project PLEDGE Application

Project PLEDGE Donor Form

Rates

Sample Utility Bill

Safety Information

Downloadable Utilities safety publications dealing with Electricity, Gas, Water and Wastewater.

2013 Gas Leak Survey Map

Call Before You Dig 2011

Customer Owned Gas Service Line Notification

Electrical Safety Tips

Furnace Tune-Up Check List

Gas Pipeline Safety-2012

Gas Safety Mandarin

Gas Safety Spanish

Gas Safety Survey Comparison

Gas Safety Tips

Gas Safety--Homes with Slab Foundations

How To Keep Your Sanitary Sewer Working Properly

Right Tree Right Place Program

Sewer Backup Prevention

Sewer vs. Storm Drain

Storm Preparedness

Surge Suppressors Protect Valuable Electronics

Unsealed Electric Meters

Utility Meter Accessibility Requirements

Valentine's Day--Have a love affair with safety

Whole House Gas Test

Smart Grid

Customer Connect Visual

Utilities Engineering

Aurora Attacks--Protecting Your Equipment

California Avenue Business District - Major Utility Projects Map

Map of Current Major Utility Projects--2012

Electrical

Electric Capital Improvement Projects 2014-2018

Photo of Electric Utility Worker in Cherry Picker

1. Electrical Standards

Standard Details

2009 Electric Standard Drawings - Complete Download

Direct Buried Conduit

DRAWING DT-CL-U-1031 - PADMOUNT CLEARANCE REQUIREMENTS

DRAWING DT-SE-U-1032 - UNDERGROUND SERVICE CONDUIT AND CABLE REQUIREMENTS

DRAWING DT-SS-C-1005 - CONCRETE TRANSFORMER PAD

DRAWING DT-SS-C-1028 - PRECAST CONCRETE PAD FOR LBC CABINET

DRAWING DT-SS-C-1029 - VAULT COVER WITH LADDER BAR

DRAWING DT-SS-U-1001 - INSTALLATION OF STEEL RISER CONDUIT ON WOOD POLE

DRAWING DT-SS-U-1001A - INSTALLATION OF PVC RISER ON WOOD POLE

DRAWING DT-SS-U-1002 - UNDERGROUND 0-600 VOLT JUNCTION BOXES

DRAWING DT-SS-U-1003 - UNDERGROUND DUCT LINES – TYPICAL TRENCH SECTION DETAILS

DRAWING DT-SS-U-1025 - MANDREL TESTING

DRAWING DT-SS-U-1026 - CONCRETE SWITCH PAD DETAIL

DRAWING SL-SS-C-1021 - STREET LIGHT FOUNDATION - 10' TO 14'

DRAWING SL-SS-C-1022 - STREET LIGHT FOUNDATION - 20' TO 25'

DRAWING SL-SS-C-1023 - STREET LIGHT FOUNDATION - 30'

DRAWING SL-SS-C-1024 - STREET LIGHT FOUNDATION - PEDESTAL TYPE

DRAWING SR-CL-O-1011 - SERVICE DROP CLEARANCE REQUIREMENTS

DRAWING SR-CL-O-1015 - MINIMUM GROUND CLEARANCES FOR RESIDENTIAL SERVICE DROPS

DRAWING SR-CL-O-1016 - GROUND CLEARANCES FOR COMMERCIAL SERVICE DROPS

DRAWING SR-CL-O-1017 - CLEARANCE FOR SERVICE POLE FOR SUPPLY SERVICE DROP

DRAWING SR-CL-O-1018 - CLEARANCES FROM SWIMMING POOLS, HOT TUBS AND SPAS

DRAWING SR-CN-O-1009 - TYPICAL OVERHEAD SERVICE INSTALLATION

DRAWING SR-CN-U-1010 - RESIDENTIAL UNDERGROUND SERVICE REQUIREMENTS

DRAWING SR-MT-E-1012 - REQUIRED MINIMUM CLEARANCES OF METER SOCKETS

DRAWING SR-MT-E-1013 - CLEARANCE FOR METER CABINET ENCLOSURES

DRAWING SR-MT-E-1014 - DIAGRAM OF CONNECTIONS, METER SOCKETS

DRAWING SR-MT-M-1019 - VOLTAGE TRANSFORMER MOUNTING PLATE

DRAWING SR-TS-O-1006 - OVERHEAD TEMPORARY SERVICE

DRAWING SR-TS-O-1007 - TEMPORARY SERVICE OUTHOUSE

DRAWING SR-TS-U-1008 - UNDERGROUND TEMPORARY SERVICE

DRAWING SR-XF-E-1020 - TRANSITION CABINET

Electric Requirements Complete List of Drawings

Electric Standard Drawings - Section I

Electric Standard Drawings - Section II

Electric Standard Drawings - Section III

Electric Standard Drawings - Section IV

Electric Standard Drawings - Section V

Installation of PVC Riser Conduit on Wood Poles

Installation of Steel Riser Conduit on Wood Poles

Pad Mount Clearance Requirements

Pre-Cast Concrete Pad for LBC Cabinet

Vault Cover with Ladder Bar

CIP Projects

Electric Service Underground Conversion Conduit Installation Drawings

Electric Service Underground Conversion Specifications

Electric System Overview

Electric Underground District 45 Boundary Map

Electric Underground District 45 FAQ's

Electric Utility Completed Underground Conversion Projects Map

Electric Utility Proposed Capital Improvement Program Map

LED Streetlighting Conversion Project Map

General Drawings

General WGW Standard Details - Appendix A (Complete Download)

General Service Application Forms

A Guide to Water-Gas-Wastewater Utility Service Application

Application for Utility Disconnection prior to Demolition

Commercial / Multi-family - Water, Gas, Wastewater Utility Service Application - Load Sheet

Commercial / Multi-Family Application (Electric, Water, Gas, & Wastewater)

Commercial / Multi-family Project (Electric, Water, Gas, & Wastewater) - Application, Requirements & Installation Notes

Commercial/Multi-family Electric Service Application & Requirements

Declaration concerning Tenancy of Buildings prior to Issuance of a Demolition Permit

Electric Service Application Procedure

Electric Vehicle Charger Information

Guidelines for Residential Service Design Load Information

Residential - Water, Gas, Wastewater Utility Service Application - Load Sheet

Single Family Residential Application (Electric, Water, Gas, & Wastewater)

Single Family Residential Application (Electric, Water, Gas, & Wastewater) - Application, Requirements & Installation Notes

Single Family Residential Electric Service Application, Requirements, & Installation Details

Temporary Electric Service Application

Temporary Electric Service Application, Requirements, & Installation Details

Water Cross Connection Control Questionnaire

Natural Gas

Gas Pipeline Overview--Barron Park Focus

Gas System Overview

CIP Projects

Gas System Overview

GMR 19B-20-21 Project Map

Natural Gas Completed Capital Improvement Program Plan

Natural Gas Proposed Capital Improvement Program Plan

Project 18/19A - Gas Main Replacement Project, Notice of Construction Letter

Project 18/19A Location Map - Gas Main Replacement

Project 18/19A Street List

Wastewater

Sewer System Management Plan--Proposed July 2009

CIP Projects

Project 22/23 Construction Notice

Project 22-23 Overview

Sewer Main Replacement Project 22/23--Map 2

Sewer Project 22/23 Location Map 1

Wastewater Completed Capital Improvement Program Plan

Wastewater Proposed Capital Improvement Program Plan

Water

FAQ's on Water Supply Agreement

Recycled Water Final Notice of Preparation

CIP Projects

Completed Capital Improvement Program Plan Water Utility

El Camino Park Project Project Schedule

Emergency Water Supply & Storage Project--Community Presentation

Emergency Water Supply Project-Notice of Construction-Approved

Mayfield Pump Station Augmentation Project Schedule

Project 23-24 Council Report 2317

Project 23-24 Notice and Maps

Project 23-24 Water Main Replacement Project

Proposed Capital Improvement Program Plan

Water Supply Project Overview

Water System Completed Projects Map--1986-2010

Well Rehabilitation Project Schedule

Water Specifications

Natural Gas Distribution System--2685

Water Specifications--2660

General

Complete Appendix A Docs for WGW Standard Specifications-2013

Complete Appendix B-Water Standard Details

Complete Wastewater Standards---1 Complete

Complete WGW Specification Standards--2013

Utilities Rules and Regulations

Utilities' rules and regulations for City of Palo Alto Utilities (CPAU) customers, as approved by City Council through the annual budget process. These utilities rules and regulations will be updated as changes occur.

RR01 Adoption of Rules

RR02 Definitions and Abbreviations

RR03 Description of Utility Services

RR04 Application for Service

RR05 Service Contracts

RR06 Establishment and Reestablishment of Credit

RR07 Deposits

RR08 Access to Premises

RR09 Disconnection, Termination and Restoration of Service

RR10 Meter Reading

RR11 Billing, Adjustments and Payment of Bills

RR13 Shortage of Supply and Interruption of Utility Services