Utilities News

Register for these FREE Palo Alto Workshops
Find out more about tree care, sustainable landscaping, home composting, attractive alternatives to lawns and more. Take a tour of the EcoHome, one of our open houses, or the Wastewater Treatment Plant.
[more]


California Drought Update - Use Palo Alto 311 App for Water Waste Reporting
Palo Alto 311 has been updated to include an option for water waste reporting.
[more]


Warning! Possible Utility Scam in Progress
People posing as Utilities workers are going to homes asking to check utility meters. CPAU staff always bring ID - check it to confirm the inspection is legitimate. Suspicions? Concerns? Call us! (650) 329-2161.
[more]


Mayor's "Green Leader" Business Recognition Awards
Palo Alto businesses are honored for high energy efficiency achievements!
[more]


CPAU Scores Top Marks for Customer Satisfaction
The City of Palo Alto Utilities (CPAU) scored top marks again in a nationwide survey of utility customers for large business customer satisfaction.
[more]


Palo Alto Advances in $5 million Georgetown University Energy Prize
Palo Alto is among a select number of communities across the nation leading the way on energy efficiency.
[more]


City of Palo Alto Leads the Way in Sustainability
PaloAltoGreen Gas is the First Green-e Climate Certified Natural Gas Offset Program Offered by a Municipal Utility
[more]


Be Aware of Scam Calls
Beware of fraudulent phone calls from scam artists claiming to be from the Utilities Department! Never provide payment or personal information over the phone. Hang up and call us at (650) 329-2161 to verify your account status if unsure.
[more]


Correctly Dispose of Fats, Oils and Grease (FOG)
FOG can clog pipes and damage property - Ensure that you are disposing of it correctly.
[more]


City of Palo Alto Utilities Awarded Public Power Utility of the Year
City of Palo Alto Utilities is awarded Public Power Utility of the Year. Palo Alto Utilities has a long history of providing innovative and progressive programs on the cutting edge of environmental sustainability. Forward-thinking community support for renewable energy has encouraged development and growth of our comprehensive solar electric programs.


[more]


El Camino Solar Test
Come visit the new solar PV modules installed on El Camino Real light poles and let us know what you think by taking our survey.
[more]


LED Streetlights Shine
PHASE 3 expected to finish this summer---see how the new LED street lights are transforming our town!
[more]


City Hall King Plaza Demonstration Garden
A garden planted by community volunteers which showcases sustainable landscape principles for maximum environmental benefits.
[more]
New sustainable demonstration garden at Palo Alto City Hall.

EcoHome Haunted House
Even if you missed the EcoHome Haunted House event, see some fun videos!

Tours are usually scheduled by request, so call (650) 329-2241 to coordinate your tour.

[more]


Award-Winning Gas Safety Outreach
Your City Utilities were given the American Public Gas Association award of excellence in consumer education. Now test your knowledge of gas safety!
[more]


"Little Cultural Ambassadors" Visit from China
A group of young Chinese students were hosted by Palo Alto Utilities for an exciting morning of environmental education.
[more]


Council Approves Major Renewable Solar Electric Purchase Agreements
New contracts for 182.5 Gigawatt Hours of clean, green electric power send City full steam ahead down its path to a carbon-free future.
[more]

National Recognition for Palo Alto Green Power Achievements
Top national rankings for renewable and solar programs follow City's recent move to a carbon neutral electric plan.
[more]


Palo Altans Protecting the Planet---2013 Update
Celebrate the Earth all the time! See the community's progress on our Climate Protection Plan and find links to events, programs and services you can take advantage of now!
[more]


How Does Your Water Use Compare?
Save water for all of our futures. Find out how your water use compares with others.
[more]


Home Energy Reports
A way to get information about your energy usage is available in Palo Alto.
[more]


Your Home
How we can help you at home.
[more]


How Can a Renter Save Energy and Water?
As a renter, you can't make major upgrades to your home. How do you save water and energy?
[more]


Financing for Residential Efficiency Projects
Find out about our financing program for residential efficiency programs.
[more]


Things You Should Know When Hiring a Contractor
Protect yourself from solar and energy efficiency scammers; use our contractor certification program at www.egia.org/paloalto or look here for more information.
[more]


Palo Alto Plugs into 100% Carbon Free Electricity
Your City Council voted for a Carbon Neutral Electric Resource Plan--an important step down the path to a healthier planet.
[more]


Causes for High Utilities Bills
Find ways to save on your Utility bills!
[more]


Reduce High Winter Gas Bills
Now that cold weather is here, use as many of these tips as possible to stay warm and save on natural gas!
[more]


Power, Gas & Fiber Optic Service Disruptions
Be prepared for outages with these tips. Also, receive notifications on emergencies impacting your neighborhood via AlertSCC at http://www.alertscc.com/.
[more]


New Landfill Gas-to-Energy Project in San Joaquin County Completed
4.3 megawatt project expected to generate clean energy to power nearly 2,600 local homes annually.


[more]


Right Tree-Right Place Program
Trees and power lines can co-exist! If you have a private tree conflicting with power lines, you have several options, including possible free removal and rebates for replacement.
[more]


Digging into Newly Repaved Alma Street

Unfortunate water main break made this action unavoidable.


[more]


El Camino Park Closed During Water Reservoir Construction
El Camino Park will be closed for construction of a new underground reservoir and well for our emergency water supply; park renovation will follow, with full restoration of site by late 2015.
[more]


Customer Service Center Hours
Handy listing of days and times.
[more]


Planned Electrical Outages for System Improvements
Get information on major planned outages and why they are necessary.
[more]


Greenlight Film Festival and Fashion Show
Details on the 2015 Greenlight Film and Fashion Festival are available here.
[more]
2014 Greenlight Call for Entries

WATER QUALITY and OUTAGE Updates
Learn about Palo Alto's water quality, report water problems and get updates on service outages and quality issues.
[more]


Whole House Fan Rebate
Whole house fans are perfect for Palo Alto's climate. With this device, residents can eliminate the need for air conditioning altogether!
[more]


Attic Insulation Rebates
With adequate insulation in your attic, you can save up to 30% on heating and cooling on your energy bills year round and keep your home more comfortable.
[more]


Water & Drought Update - Palo Alto Water Use Guidelines
Read the latest updates on current water use regulations, drought conditions and what Palo Alto Utilities is asking customers to do. Learn what is happening at the State, regional and local levels. Check out all the free services, rebates and other resources to help you use water efficiently.
[more]
PA water at source--Tuolumne River-photo by C.Elvert

Power to the People---Enjoy Your Investment!
Celebrate with us! Hear us sing to you! And discover the many benefits of having community-owned electric, gas, water and sewer utilities.

Join us on October 8th at King Plaza to celebrate Electric Vehicle week and Public Power week!
[more]


Eichler Energy Efficiency
Own an Eichler? Here are some Eichler applicable rebates, tips and resources.
[more]


Avoid Wasting Energy Through Vampire Loads and Game Consoles
Find out how to avoid wasting energy through "phantom loads" and how much energy your video game console uses when it is OFF! Did you know that your set-top cable box uses as much energy as your refrigerator?
[more]


Palo Alto's Solar PV Program is a National Achiever Again
National rankings show Palo Alto is again among the top utilities nationwide for solar electric installations.
[more]


Identity Theft
A Guide To Prevention and What To Do If You Are a Victim
[more]


PG&E Gas Pipeline Projects in Palo Alto
Click here for more details on PG&E project activity in Palo Alto.
[more]
PG%26E Gas Pipeline Testing

Facility Manager Meetings
Check out Meeting Agendas and Presentations here!
[more]


Smart, Safe and Green Fun Zone
Videos, games and other delights to educate young people about utilities conservation and safety.
[more]


The Second Annual Great Race for Saving Water Makes a Splash!
A crowd of fun runners, walkers and festivity-goers showed up on April 19 to rally behind a good cause - water conservation. The fun didn't stop there - raffle prizes, live music, food, arts & crafts, free goodies from sponsors - view our photos and check back here for details on next year's event!
[more]