If you are on the "Customer Reads Own Meter" program, then once you have determined your read schedule, please submit your meter reads using the appropriate form. This will result in more accurate bills.
The City of Palo Alto Utilities staff strive to read your routes as scheduled. On occasion due to staffing changes, your route might be read the day before or after the actual scheduled read date.
For additional information or to request additional meter read form cards, please contact the Customer Service Center at (650) 329-2161.
To see the current month's Meter Reading Route calendar, click here.