Water Engineering and Operations

The City of Palo Alto Utilities Water Engineering Section is responsible for planning, designing, budgeting and construction of major capital improvements to the city’s water distribution system. This program replaces approximately 15,000 linear feet of water mains each year.  Water Engineering is also implementing an Emergency Water Supply and Storage Project to increase the City’s water system storage and supply reliability during catastrophic emergencies.

The Water Operations Section is responsible for maintaining, operating, and ensuring water quality conforms to drinking water standards.

Watch a video on why it is important to keep our water infrastructure in good shape.

Some of our Capital Improvement Projects

New Construction

If you need a new Water service or meter installation due to new construction, addition or remodeling of a building in Palo Alto, look at the menu under new services and meters to the left. 

Lead and Copper Monitoring
Get info and be a volunteer test site for Utilities' programs to monitor the levels of lead and copper in Palo Alto's water supply.

Water & Drought Update - Palo Alto Water Use Guidelines

Current information on water supply conditions, water use restrictions and efficiency measures.

PA water at source--Tuolumne River-photo by C.Elvert

SFPUC Water Supply Blend Change
Starting mid-March, Palo Alto's water supply will be returning from local surface reservoirs to our typical supply from the Hetch Hetchy Reservoir. If you have questions or concerns about water quality please call (650) 496-6967 or email UtilitiesCommunications@cityofpaloalto.org
Tuolumne River flows over Rancheria Falls

Water Service Disruptions
Updates on water service disruptions.

El Camino Park Closed During Water Reservoir Construction
El Camino Park will be closed for construction of a new underground reservoir and well for our emergency water supply; park renovation will follow, with full restoration of site by late 2015.

Water Cloudiness Does Not Impact Safety
Every year there is work on the water supply system, typically in January. During this time, there may be a slight and temporary change in your water. This will not impact its safety or quality.

Emergency Water Supply Wells Project Construction Schedule and Public Notices
Eleanor Pardee Park and Library/Community Gardens Project Construction Schedule and Public Notices - Project WS-08002

Last Updated: Oct 3, 2017