The City of Palo Alto Wastewater Engineering Section is responsible for planning, designing, budgeting and construction of major capital improvements to the city’s wastewater collection system. This program rehabilitates or replaces about 200,000 linear feet of wastewater mains and 2,000 service laterals each year.
The Wastewater Collection Operations Section is responsible for cleaning, maintaining, operating and regulatory compliance of the city’s sanitary collection (sewer) system.
If you need a new wastewater service installation due to new construction, addition or remodeling of a building in Palo Alto, check the menu to the left. Other information may be accessed from the links below.
Call Before You Clear---For Sewer Back-ups Call City First! Promotional card reminding customers that due to the possibility of gas lines crossbored into sewer lines, it is critical to call the City first when there is a sewer clog. We will verify it is safe for you or your plumber to proceed with clearing the sewer line. Revision Date: 5/28/2013
Sewer System Management Plan--Revised Oct. 31, 2013 This proposed Sewer System Management Plan is a comprehensive document outlining the long term strategy for maintaining and improving Palo Alto's sewer system. This file has been revised as of Oct. 31, 2013 Revision Date: 3/6/2014
Utilities Operations Office Municipal Service Center 3201 East Bayshore Rd. Palo Alto, CA 94303 Electric Phone: 650-496-6934 Fax: 650-493-8427 Water, Gas, Wastewater Phone: 650-496-6982 Fax: 650-496-6924 Hours: Mon-Fri 7:00-3:30pm