Contact Us

For more information or assistance, please contact us.

City of Palo Alto Utilities
Customer Service Center, 2nd floor
250 Hamilton Avenue
Palo Alto, CA 94301
(650) 329-2161

By Mail

City of Palo Alto Utilities
Customer Service Center
PO Box 10250
Palo Alto, CA 94303

Utilities Contacts

  • Power Outages (650) 496-6914 (24 hours)
  • Natural Gas and Water Leaks, and Wastewater Backups (650) 329-2579 (24 hours)
  • Engineering (Construction Standards) (650) 566-4500
  • Utility Marketing Services (Resource Efficiency Programs) (650) 329-2241

Let us hear from you!

We appreciate receiving comments and suggestions from the community. Please take a moment to let us know how we can improve our service.

City of Palo Alto Commercial Fiber

City of Palo Alto Utilities
250 Hamilton Avenue, 3rd Floor
(650) 329-2241

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Last Updated: Jan 6, 2015