Read your own meter

Meter Reading Form

We are experiencing technical difficulties with the City Utilities meter reading form. If you participate in the Customer Reads Meter program and need to submit your meter reading data, please email us at or call the Utilities Customer Service Center at (650) 329-2161. Please provide the following information in order to process your utility meter read:  service address, meter read numbers, meter number if available or submit a photo of the meter dials. Thank you.

Note: While most City of Palo Alto meters have five-digit numbers, there are a few electric meters in our system with 6-digit numbers. If your electric meter is one of these, please use only the last 5 digits of the number.

Last Updated: Sep 18, 2017
Meter Reading Form
Your Information

Service Address (Where you took the readings)
Same Address

Meter Information
Please choose a meter type (water, gas, or electric) and enter a reading for EACH meter you read. Please note that no valid reading may be more than six digits (most are three, four, or five digits, however). Enter all the digits of the reading(s) in the space(s) provided.

If you are reading a gas meter that is marked "X 100," do not include the two fixed zeroes.

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