My Utilities Account

Register or log in to My Utilities Account


Our secure customer service website provides access to your account from the comforts of your own home. You can view timely financial and consumption information and take advantage of the following services:

  • View and pay your utilities bill with a credit card or checking account
  • Sign up for paperless billing
  • Stop service or close your account using the Move-Out (Stop Service) webpage
  • Access your billing history including payments and charges
  • View historic usage 
  • Update or add your phone number and/or e-mail address
  • Send a secure message about your account (e.g. a higher than expected bill or other problem)
  • View your budget payment plan, if currently enrolled

Questions about online billing?  Call us at (650) 329- 2161. 

Last Updated: Nov 16, 2017
Top