Information for Business and Industry

The Regional Water Quality Control Plant (RWQCP) Pretreatment Program is operated by the Environmental Compliance Division of the City of Palo Alto Public Works Department.  The program issues permits to dischargers located in Palo Alto, the East Palo Alto Sanitary District service area, Los Altos, and the town of Los Altos Hills. The City of Mountain View issues permits to dischargers located in Mountain View.  The program also permits and regulates the discharge from Stanford University.

Industrial Waste Program activities include the following:

  • Monitoring the industrial waste discharge activities of approximately 90 permitted industries
  • Monitoring and inspecting small commercial dischargers including restaurants, photo processors, dentists, automotive service facilities, and machine shops
  • Conducting stormwater inspections at these facilities as well as responding to stormwater incidents

Contact us for more information:

Industrial Waste Permit Issuance
Phone: 650.329.2122
Fax: 650.494.3531

Last Updated: Mar 18, 2015
Polystyrene Restriction Ordinance
Ordinance to restrict disposable food service containers made from expanded polystyrene and non-recyclable plastic disposable.
Polystyrene products in our local environment

Amalgam Management Requirements for Dental Practices
Because of the concerns with mercury in San Francisco Bay, the Regional Water Quality Control Plant (RWQCP) needs to reduce mercury discharges to the environment.
Tooth graphic

Reporting Spills, Dumping, and Back-Ups
If you notice any unusual substance in or around a storm drain, or if you see someone dumping anything into the storm drain, street, or gutter, to local creeks or the Bay, or elsewhere in the outdoor environment, call 650-329-2413 immediately!