The Code Enforcement Section of the Department of Planning and Community Environment is responsible for enforcement of property maintenance, zoning, and building codes throughout Palo Alto. Many departments throughout the City are also responsible for enforcing City codes. Please call 911 for immediate emergencies. Please call the Palo Alto Police Non-Emergency Line, 650-329-2413 for all other public nuisance complaints. Use the form below to report a code enforcement complaint.
PaloAlto311 In addition to the services provide by the Department's code enforcement staff, the City had deployed a mobile application to help residents, business owners and visitors report possible code violations, nuisances, and city infrastructure issues directly to the appropriate City staff. PaloAlto311 is a tool to improve communication and response times in order to quickly resolve issues identified by the community. You may find more information about this application, which is available for Apple iOS and Android devices, by clicking here.
Private and Public Trees Any questions or concerns regarding trees in the public ways, such as sidewalk planter strips, roadway medians, parks, and city facilities please contact the Public Works Urban Forestry Section or navigate to their webpage below.
Public Works Urban Forestry Section Phone: (650) 496-5953 firstname.lastname@example.org P.O. Box 10250 Palo Alto, CA 94303
Brian Reynolds - includes neighborhoods of Seale Addition, Old South Palo Alto, Southgate, Evergreen Park, El Carmelo, Fair Meadow, Walnut Grove, Greenmeadow, Charleston Meadows, Monroe Park, College Terrace, Barron Park, Green Acres I and II and Greater Miranda.
Judy Glaes - includes neighborhoods of Downtown North, University Park, Professorville, Crescent Park, Green Gables, Leland Manor, Garland, West Bayshore, Midtown, Midtown West, De Anza, Palo Verde, Los Arboles, Adobe Meadow, and Charleston Terrace.