Information Technology Five Core Service Areas:
The IT Governance and Planning division ensures that IT works on the right things at the right time for the right reasons to increase value delivery and reduce risk. The division also includes a data management component to help identify, capture, analyze, and interpret enterprise data that contributes to better decision-making, open government, cost reduction, quality of services, digitization, automation and planning. These services include:
The IT Projects Services division assumes approved IT projects and provides project management services for delivering an idea from start to implementation. These services include:
The IT Operations division maintains and supports all deployed backend and frontend city technologies including the process of retiring products and services. The team also ratifies standards working alongside other IT department divisions.
The Enterprise Systems division is responsible for maintaining a core set of large, shared enterprise-wide systems. The scale and nature of these systems, such as SAP and Geographic Information Systems (GIS), necessitate a focused approach. These services include:
The Information Security Services division is responsible for developing and implementing a citywide information security program that includes the preservation of the availability, integrity, and confidentiality of city information resources. These services include: