City IT Strategy

IT Vision: To Build and Enable a Leading Smart and Digital City

IT Mission: Provide innovative technology solutions that support City departments in delivering quality services to our community

Strategic goals:

  1. Deploy digital city capabilities
  2. Implement IT governance
  3. Standardize and enhance service delivery
  4. Upgrade technology infrastructure and formalize Information Security

With this new strategy, IT expects to lower costs, increase quality and efficiency and provide greater service innovation.

The following presentation was given to the City of Palo Alto City Council on January 26, 2015. It is a progress report of the 3-year IT strategy which concludes in June 2015.

The following video and accompanying slides outline the City’s 3 Year IT Strategy that was presented to City Council on May 20, 2013. The presentation highlights the current technology landscape, our new City IT strategy which kicked off on July 1, 2012, what IT has accomplished since the launch of the strategy, and the plan for how the strategy will be further executed in the future.


Last Updated: Oct 26, 2017