Performance Reports and National Citizen Surveys

The Auditor's Office issues the annual Performance Report (formerly Service Efforts and Accomplishments) for the City of Palo Alto. The report is intended to be informational. It provides data about the costs, quality, quantity and timeliness of City services. It includes a variety of comparisons to other cities, and the results of a citizen survey. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to strengthen public accountability, improve government efficiency and effectiveness, and support future decision-making.
Last Updated: Jun 1, 2015
Performance Reports and National Citizen Surveys
Interactive visualizations using the National Citizen Survey™ data are available at: Tableau Visualizations
Revision Date: 1/25/2016
Interactive visualizations using the National Citizen Survey™ data are available at: Tableau Visualizations
Revision Date: 6/1/2015
Revision Date: 3/17/2014
Revision Date: 2/4/2013
This is the City Auditor’s first annual Service Efforts and Accomplishments report for the City of Palo Alto. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to help make better decisions about the future.
Revision Date: 1/1/2003