Police Online Reporting

Complaint Form

In order to maintain public trust and confidence it is absolutely necessary that our conduct meet the highest ethical standards of the law enforcement profession. It shall therefore be the policy of the Palo Alto Police Department to openly encourage any person with a complaint regarding service levels or the actions of our employees to bring that complaint to the attention of the Department. It shall further be the policy of the Department that such complaints shall be received in a courteous and professional manner, appropriately documented and promptly investigated. No member of the Department will discourage any person from expressing a complaint against the Department or its personnel, nor will any member of the Department commit any act of retribution against a person for bringing forth a complaint.

Please feel free either to call, write, or use the form below to let us know if you have received unsatisfactory service from any of our employees.

Note: You can use this form to list the names of up to four (4) Police Department employees. Please submit any additional names by using a fresh copy of the form.
First employee's information
Employee's Name Employee's ID Number Place an "X" in this box if the Employee's Name/ID Number is unknown:		Police Officer
		Community Services Officer
		Dispatcher
		Records Specialist
		Parking Enforcement Officer
		Other:

Second employee's information
Employee's Name Employee's ID Number Place an "X" in this box if the Employee's Name/ID Number is unknown:		Police Officer
		Community Services Officer
		Dispatcher
		Records Specialist
		Parking Enforcement Officer
		Other:

Third employee's information
Employee's Name Employee's ID Number Place an "X" in this box if the Employee's Name/ID Number is unknown:		Police Officer
		Community Services Officer
		Dispatcher
		Records Specialist
		Parking Enforcement Officer
		Other:

Fourth employee's information
Employee's Name Employee's ID Number Place an "X" in this box if the Employee's Name/ID Number is unknown:		Police Officer
		Community Services Officer
		Dispatcher
		Records Specialist
		Parking Enforcement Officer
		Other:

What is the nature of your complaint?			REQUIRED
Location where the Incident occurred			REQUIRED
Date when incident occurred If you are unsure of exactly when the incident occurred, please list the dates which the incident occurred between (Example: 08/01/07 to 8/11/07)			REQUIRED
Time of Incident If you are unsure of exactly when the incident occurred, please list the times which the incident occurred between (Example: 8:00am - 5:00pm)			REQUIRED
What are the details of your complaint?			REQUIRED

Who is making the Complaint? We would like to be able to know and contact the person who is making the complaint about one of our employees. However, you may remain anonymous, but this may inhibit our ability to investigate the complaint.
Your First Name
Your Last Name
Your Mailing Address
Your Address 2 (Apt. No., Suite)
City	State	Zip
Your Phone
Your Email (For your submission receipt)
			REQUIRED

Acceptable Use Policy