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1007 Elwell Court
Palo Alto CA 94303
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Utilities Engineering Office
1007 Elwell Ct.
Palo Alto, CA 94303
Electric
Phone: 650-566-4500
Water, Gas, Wastewater
Phone: 650-566-4501
Fax: 650-566-4536
Hours: Mon-Fri 7:00-3:00pm

Utilities Operations Office
Municipal Service Center
3201 East Bayshore Rd.
Palo Alto, CA 94303
Electric
Phone: 650-496-6934
Fax: 650-493-8427
Water, Gas, Wastewater 
Phone: 650-496-6982
Fax: 650-496-6924
Hours: Mon-Fri 7:00-3:30pm

Electric Engineering and Operations

The Electric Utility System is maintained and operated by the Engineering and Operation Division of the Utilities Department. This Division is also responsible for the engineering and construction involved in providing new services and for the on-going electric projects budgeted in the Capital Improvement Program.

Electric Capital Improvement Program

New Construction
If you need a new electric service or meter installation due to new construction, addition or remodeling of a building in Palo Alto, look here for information.  

Planned Electrical Outages
Sunday, February 12 overnight on Emerson, High and University
[more]


Power, Gas & Fiber Optic Service Disruptions
No disruptions or outages at this time.
[more]


Wood Utility Pole Annual Inspections
Get more details on inspection locations.
[more]

Electric Vehicles and Chargers
What you need to know from the Utilities department for your Electric Vehicle.
[more]


Renewable Feed-In Tariff Program
Launch of a feed-in tariff program to purchase electricity generated from solar electric systems located in Palo Alto City boundaries.
[more]


LED Streetlights Shine
Installations now complete on Alma and El Camino Real.
[more]


Applying for Electric Service Application
Applying for Electric Service Application

Federal Stimulus Funds Projects
Update on the projects paid for by the Federal Stimulus funds
[more]


Electric Underground Conversion Projects
Improvement Projects for the Electric Utility
[more]

Do you need to submit an Electric Application
Please answer these questions to determine if you need to submit an electric application
[more]

Change in Electric Outage Notification
Electric outage calls are sent to a third party agency at night and on the weekend.  As a customer, you should notice no change in your service or response time. 
[more]

Electric Service Requirements - List of Standard Drawings
Electric Service Requirements - List of Standard Drawings
[more]

Electric Service Requirements
Electric Service Requirements
[more]

Electric Underground District No. 45 - Capital Improvement Project
Electric Underground District No. 45 - Capital Improvement Project (Palo Alto Avenue, Alma Street, High Street, Lytton Avenue and Cambridge Avenue)
[more]

El Camino Real Electric System Rebuild
Electric System Rebuild on El Camino Real from Fernando Avenue to the Palo Alto/Mountain View City limits.
[more]

Electric Distribution Voltage Conversion (4,160V to 12,470V) Park Boulevard Area
The City of Palo Alto Utilities Department (CPAU) will be upgrading the electric distribution system voltage from 4,160 Volt (4 kV) to 12,470 V in the area bounded by Chestnut Avenue, Park Boulevard, El Camino Real, and the East Meadow Drive. 
[more]

Electrical Requirements List of Drawings - Section I
Electrical Service Requirements List of Drawings - Section I
[more]

Electrical Requirements List of Drawings - Section II
Electrical Requirements List of Drawings - Section II; Residential Underground & Overhead Service Requirements
[more]

Electrical Service Requirements List of Drawings - Section III
Electrical Service Requirements Section III- List of Drawings, Commercial Secondary Service Requirements  
[more]

Electrical Requirements List of Drawings - Section IV
Electrical Requirements List of Drawings - Section IV, Commercial Primary Service Requirements
[more]

Electrical Requirements List of Drawings - Section V
Electrical Requirements List of Drawings, Section V - Multifamily Service Requirements
[more]

Elect Materials
Elect Materials
[more]

Electric Materials Specifications
Electric Materials Specifications
[more]

Apply Online for Electric Residential Disconnect and Reconnect
Learn if you are ready to apply Online for Electric Residential Disconnect and Reconnect.
[more]

Project Letters for Underground District No. 45
 Project Letters for Underground District No. 45 - Capital Improvement Project (Palo Alto Avenue, Alma Street, High Street, Lytton Avenue and Cambridge Avenue)
[more]

Electrical
Photo of Electric Utility Worker in Cherry Picker
Photo for Electric Engineering Website front page
Revision Date: 09/15/2009
2. Electrical Requirements
Glossary
Electric Service Requirements Glossary
Revision Date: 08/24/2010
CIP Projects
Electric Service Underground Conversion Conduit Installation Drawings
Electric Service Underground Conversion Conduit Installation Drawings
Revision Date: 05/18/2008
Electric Service Underground Conversion Specifications
Electric Service Underground Conversion Specifications
Revision Date: 05/17/2008
Electric Underground District 41 Boundary Map
Electric Underground District 41 Boundary Map
Revision Date: 05/17/2008
Electric Underground District 41 FAQ's
General questions on service conversion for Electric Underground District 41
Revision Date: 05/27/2008
Electric Underground District 45 Boundary Map
Electric Underground District 45 Boundary Map
Revision Date: 08/17/2009
Electric Underground District 45 FAQ's
General questions on service conversion for Electric Underground District 45
Revision Date: 09/02/2009
Electric Utility Completed Capital Improvement Projects Map
Electric Utility Completed Capital Improvement Projects Map
Revision Date: 05/16/2008
Electric Utility Proposed Capital Improvement Program Map
Electric Utility Proposed Capital Improvement Program Map
Revision Date: 09/15/2010
LED Streetlighting Pilot Test Area Map---near City Hall
Revision Date: 11/05/2009
LED Streetlighting Pilot Test Map--Amarillo and Colorado
Revision Date: 11/05/2009
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City of Palo Alto City Hall - 250 Hamilton Ave, Palo Alto, CA 94301 | Main Telephone Number 650-329-2100 8am-5pm M-Th, Alt Fridays