| PG&E Pipeline Testing Update
Palo Alto's Gas System Overview--with special focus on Barron Park
Gas Safety Survey Results-2011 Gas-Sewer Safety Inspection Program Underway Now Annual gas leak survey underway.
REMEMBER: If you smell natural gas in your home, leave the premises! Then call the City’s dispatch center at (650) 329-2579 or call 9-1-1.
Review our natural gas safety brochure here. CALL BEFORE YOU DIG! Avoid costly mistakes from digging into buried utilities, by calling Underground Service Alert (USA) at 800-227-2600 or dial 811 two working days prior to digging in your yard.
OTHER SAFETY TIPS Whole house gas safety test requirements What to do on your customer-owned service line Furnace tune-up Carbon monoxide safety tips CPAU's ONGOING GAS SAFETY PROGRAM We are always working on pipeline maintenance and repair, 24/7 customer service and educational outreach to all customers.Click here for more info. Then call the City’s dispatch center at (650) 329-2579 if you have problems. | WINTER STORM SAFETY TIPS--Being Prepared and Handling Outages
Right Tree Right Place
Ensure your trees can safely co-exist with both overhead powerlines and underground utilities. A tree in the wrong place can damage your utility service lines. Get details on this incentive program to remove and replace problem trees
OTHER SAFETY INFO Earthquake preparedness Checklist to unseal/repair an electric meter Surge suppressors protect electronics from damage ELECTRIC OUTAGE?
Call (650) 496-6914 EMERGENCY?
Call 9-1-1 | PLANNED DISRUPTIONS Ongoing maintenance of the system sometimes requires water service to be shut off to a specific area for brief periods. You will get notices about these planned disruptions, and they are also listed on the web here. UNPLANNED DISRUPTIONS When an unplanned water service interruption occurs, it will also be posted to the web here.
WATER LEAK EMERGENCY?
Call (650) 329-2579
Review our Annual water quality report | Gas-Sewer Inspection Program Underway Now CALL BEFORE YOU CLEAR---It's Important you or your plumber calls the Utilities Dept at (650) 496-6995 BEFORE cleaning or repairing a blocked home or business sewer line, so we can verify conditions are safe. FOG ALERT (Fats, Oil & Grease) Avoid the hassle, expense and public health hazard of a sewer back-up. Do not put trash (fats, grease, sanitary wipes, rags etc) down toilets and sinks. Maintain your private sewer lines.
More details: Sewer vs. Stormdrain Sewer Pipes-who owns which portions and how to avoid backups
More on Avoiding Sewer Backups SEWER BLOCKAGE or OVERFLOW? Call (650) 496-6995 |
