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Business Utility Rate FAQ's

Business Rates FAQ

Q:  Why do my utility rates go up?

A.  Utility rates increase due to the increased amount we pay for the commodity (gas, electric, and water), as well as for increased costs in infrastructure costs to maintain our local utility systems.

Q.  How does a rate increase affect my utility bill?

A.  Your utility bill is based on the rate for the commodity used (such as so many cents per kilowatt hour of electricity that you use during the month) multiplied times the amount of the commodity you used in the month.  So, your utility bill is based on the rate we charge and the amount you use.

Q.  How can I keep my utility bill from increasing?

A.  The best and easiest way for you to maintain your costs is to reduce any utility usage that you do not need--reduce waste, increase energy efficiency, and conserve our natural resources.  The utilities department has information and programs to help you reduce your utility usage.


More detailed information about water rate increases.

If you have more questions about rate increases, call us at (650) 329-2161



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City of Palo Alto City Hall - 250 Hamilton Ave, Palo Alto, CA 94301 | Main Telephone Number 650-329-2100 8am-5pm M-Th, Alt Fridays