Over 50% of your summer water use occurs outdoors in your landscape. Here's how to reduce your water bill.
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To Register or Login to your Utilities Account
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Visit My Utilities Account )
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New utility rates for electricity, natural gas, water, refuse, storm drains, and connection fees
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Visit the utility home page )
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Solar Water Heating systems are a cost-effective way to generate hot water for your home or business. The fuel they use—sunshine—is free.
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Utilities' conducts its annual gas leak detection survey.
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Learn more about the Project and the upcoming November ballot measure
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emergency water supply and storage faq page )
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CPAU customers can get rebates for installing solar photovoltaic (PV) systems.
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pv forms and downloads )
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The affordable way to support 100% clean wind and solar power.
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visit the paloaltogreen home page )
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The Palo Alto residential SMART ENERGY PROGRAM offers rebates for energy efficient items.
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smart energy rebate program forms and downloads )
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Tips for reducing energy use in the Summer
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The City of Palo Alto Utilities (CPAU) is the only municipal utility in California that operates city-owned utility services that include electric, fiber optic, natural gas, water and wastewater services.
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related documents )
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Find out how to safely respond to common household situations and potential electric, natural gas, water, and sewer emergencies.
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visit Utilities Publications )
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View contact information, address info, or order a Utilities emergency contact refrigerator magnet.
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Web-based Internet access to your Utilities account.
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utilities faq )
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Customers with natural gas meters who do not use the service may request a meter removal.
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Ways to prevent sewer backups and avoid expensive emergency plumbing.
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Learn how the Children's Library in Palo Alto is utilizing a geoexchange heat pump to heat and cool the building more efficiently.
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see how it all works )
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The Palo Alto Recycled Water Project (Project) is Phase 3 of the City of Palo Alto Water Reuse Program.
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Take your own meter reading and send it to us
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go to the form )
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Use this online energy analysis tool to identify the best way to save energy in your home.
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Home Energy Analysis )
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Let us pay you $35 to remove your older running refrigerator, taking this high energy user out of service permanently.
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Business Water Conservation Programs.
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Conservation Programs for our Residential Customers.
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visit the utilities rebates and programs page )
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Current information on new fiber-ready properties, new backbone segments and splice points on our network and other system improvements.
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Fast, convenient, and simple!
Bill payments made easy. Take advantage of our Automatic Bill Payment service, also known as "Bank Drafting."
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utilities forms and downloads )
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A listing of informative brochures in PDF format available for download
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visit Utilities Publications )
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During Summer Months Here is what CPAU customers need to know about the situation, what Palo Alto is doing and what customers can do to help avert long term outages.
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The Power Content Label (PCL) is very much like a nutrition label to help consumers make informed decisions when selecting an energy service provider or energy product.
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utilities forms and publications )
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Here is a listing of the current rules and regulations for City of Palo Alto Utilities (CPAU) customers.
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visit Utilities Publications )
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Read the summary report on achieved energy savings from Palo Alto and other California publicly owned utilities.
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Palo Alto’s Business New Construction (BNC) program is for new construction and renovation/remodeling.
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UTILITIES EARNS HIGH CUSTOMER SATISFACTION RATINGS IN STATEWIDE SURVEY. Residential customers of California municipal utilities like Palo Alto are very satisfied with their community-owned utilities, according to a statewide survey conducted recently.
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utilities faqs )
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We're proud to provide this community with water that meets or exceeds all state and federal standards for water quality, according to data reviewed and approved by the California Department of Health Services (DOHS).
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The Palo Alto Municipal Code incorporates a set of standards that are applied to any new or renovated landscape for commercial, industrial, multi-family common area, or City Facility projects with 1500 square feet of landscaped area. The Code requires that these plans meet the requirements of The City of Palo Alto Landscape Water Efficiency Standards before a building or grading permit is issued.
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Available rates for natural gas fixed-term rate options
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Ask an Expert is a free hotline service providing customized responses to a variety of green building questions from building professionals and the general public.
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visit the development center home page )
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A standard building permit is used for furnace replacement
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visit the development center )
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Energy Savings Tips for the Winter
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