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Big "X" marks on various roads are part of PG&E aerial survey. Also a 10-day excavation is required at Alma near Oregon Expressway starting February 1st.
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No disruptions or outages at this time.
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Have a high utilities bill and wonder what could be the cause? We have answers here!
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Helpful guidelines for water utility customers who are required to install a backflow prevention device.
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See information about your utility bill and usage online.
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The annual mobile gas leak survey of Palo Alto's entire system completed for 2011.
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Facts about the Utilities Department and who to contact.
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For those who have participated in the survey, we THANK you for your input.
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The City of Palo Alto has ways to help you with utility costs if you are experiencing financial hardship.
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Stay comfortable and save energy with these tips.
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National rankings show Palo Alto is again among the top utilities nationwide for solar electric installations.
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A Guide To Prevention and What To Do If You Are a Victim
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Find out more about the meter-reading schedules and options.
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Info on proposed changes to water and sewer charges beginning July 2011
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Alternatives to lawn and other ways to reduce water waste.
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Electric outage calls are sent to a third party agency at night and on the weekend. As a customer, you should notice no change in your service or response time.
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Don't forget, the Utilities Department needs access to your meters to conduct its mandatory annual meter-reading audit every May.
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By making a voluntary donation in your utilities bill, you can help your Palo Alto neighbors who are experiencing an unexpected hardship and can't pay their bill.
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Low income customers can lower their utility bills permanently and improve home comfort with our FREE program.
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Get rebates for installing solar electric photovoltaic (PV) systems!
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Rebates to install energy efficient electric and gas saving items in your home. For interest free loan information, go here www.egia.org/PaloAlto
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Now that cold weather is here, it's time to prepare your home to stay warm and save on natural gas!
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Solar Water Heating systems are a great way to generate hot water for your home or business. The fuel they use—sunshine—is free.
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The City of Palo Alto Utilities offers a 25 percent gas and electric discount to provide financial relief to residents who meet special medical or financial qualifications. Call the Customer Service Center at (650) 329-2333 for additional assistance or download an application form here.
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Tips for reducing energy use in your home.
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The City of Palo Alto Utilities (CPAU) is the only municipal utility in California that operates city-owned utility services that include electric, fiber optic, natural gas, water and wastewater services.
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related documents )
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Residential water conservation rebates and programs.
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Water Conservation programs for businesses.
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Ways to prevent sewer backups and avoid expensive emergency plumbing.
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Installations now complete on Alma and El Camino Real.
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No interest loans for completing electric efficiency projects!
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From now through 2013, El Camino Park will be closed for construction of a new underground reservoir and well for our emergency water supply; park renovation will follow.
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Find out how to avoid wasting energy through "phantom loads" and how much energy your video game console uses when it is OFF!
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Do you use a typical amount of water? Or should you try to reduce your water use?
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Let us pay you $35 to remove your older running refrigerator, taking this high energy user out of service permanently.
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Fast, convenient, and simple! Bill payments made easy. Take advantage of our Automatic Bill Payment service, also known as "Bank Drafting."
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Update on the projects paid for by the Federal Stimulus funds
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We're proud to provide this community with water that meets or exceeds all state and federal standards for water quality, according to data reviewed and approved by the California Department of Health Services (DOHS).
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State law mandates how customers who have solar electric or PV systems get credited for their system's generation. Let us know how you wish to receive this credit.
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How do the City of Palo Alto Utilities' electric rates compare with others?
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The Utilities Department launched its gas-sewer crossbore inspection program.
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The PowerSaver program could help you to finance efficiency measures at your home.
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Information on the Recycled Water System
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It's never been easier to have a beautiful, water efficient garden--Be Bay-Friendly!
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Information on the City's Landscape Efficiency Requirements.
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Get a rebate for constructing an energy and water efficient home in Palo Alto.
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A new way to get information about your energy usage has arrived in Palo Alto.
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Being safe when a natural gas line runs under a home's slab foundation.
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Find out how much energy you are using and SAVE!
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The Santa Clara Valley Water District surveyed conditions on the San Francisquito Creek in May and June of 2010.
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Every year there is work on the water supply system, typically in January. During this time, there may be a slight and temporary change in your water. This will not impact its safety or quality.
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CPAU has an annual program to exchange your old, working incandescent holiday lights for energy-saving LED Holiday lights. Find out more.
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Check out this archive of current and previous month's utilities bill inserts with information you can really use!
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Renewable Energy Certificates from the large solar PV system at Roche to be used for green program
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Customers with natural gas meters who do not use the service may request a meter removal.
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Learn how the Children's Library in Palo Alto is utilizing a geoexchange heat pump to heat and cool the building more efficiently.
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see how it all works )
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The Palo Alto Recycled Water Project (Project) is Phase 3 of the City of Palo Alto Water Reuse Program.
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During the summer, this is what you need to know about outages.
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The Power Content Label (PCL) is like a nutrition label to help consumers make informed decisions when selecting an energy service provider or energy product.
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utilities forms and publications )
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Use Palo Alto’s Business New Construction (BNC) program when constructing or renovation/remodeling your facility.
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The Utilities Department changed its payment system, but customers were able to just sit back and relax.
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Achieved energy savings from Palo Alto and other California publicly owned utilities.
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CPAU Completes Water Main Distribution System Flushing Annually; Info Here
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Available rates for natural gas fixed-term rate options
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