City of Palo Alto Website

Location:

250 Hamilton Avenue
Palo Alto, CA 94301

Telephone:

Phone: 650-329-2161
Fax: 650-329-2154

Hours:

Mon-Thu 7:30-5:30pm
Fri 8-5pm (Closed Alt Fri.)

Welcome to the Utilities Department. Valerie Fong is the department director. The City of Palo Alto Utilities (CPAU) is the only municipal utility in California that operates city-owned - utility services that include electric, fiber optic, natural gas, water and wastewater services. Since 1896, CPAU has been providing quality services to the citizens and businesses of Palo Alto.

New Construction – Engineering & Operations
If you need a new Electric, Water, Gas or Wastewater service or meter installation due to new construction, addition or remodeling of a building in Palo Alto, look here for information.
Service Application Forms & Guidelines
Electric Service Requirements
Water, Gas & Wastewater Utility Standards
Service Connection Fees
FAQs Utility Services Applications
FAQs for Major Construction Utility Projects
Current Major Utility Projects

Utilities News Updates

Utility Rate Schedules and Service Fees Effective July 1, 2008On June 9, 2008, the City Council approved changes in the electric, gas, water and refuse rates.

My Utilities Account LoginTo Register or Login to your Utilities Account

Water Saving TipsOver 50% of your summer water use occurs outdoors in your landscape. Here's how to reduce your water bill.

Palo Alto Responds to DroughtVoluntary water cutbacks due to drought.

Gas Leak Survey for 2008Utilities' conducts its annual gas leak detection survey.