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Emergency Information

Location:

250 Hamilton Avenue
Palo Alto, CA 94301

Telephone:

Phone: 650-329-2161
Fax: 650-617-3142

Hours:

Mon-Thu 7:30-5:30 PM
Fri 8-5pm (Closed Alt Fri.)
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UTILITY EMERGENCIES: 911
GAS LEAKS: 329-2579
Power Outage Info: 496-6914

Welcome to the Utilities Department. Valerie Fong is the department director. The City of Palo Alto Utilities (CPAU) is the only city-owned utility in California that operates its own utilities including electric, fiber optic, natural gas, water and wastewater services. CPAU has been providing quality services to the citizens and businesses of Palo Alto since 1896.

Emergency contact numbers: 9-1-1 for emergencies; (650) 496-6914 for electrical outages; (650) 329-2579 for water, gas, and wastewater outages/emergencies

My Utilities Account Login

Bill Payment

Business Rebates and Programs

Residential Rebates and Programs

PaloAltoGreen

Utilities Department Achievements and Plan for 2010

Utilities Publications

New Service/Service Changes

Utilities Safety Information

Project Pledge Donations

Convenient "Whom to Call" List for Utilities Issues


	New Construction – Engineering & Operations

Look here for information if you need a new electric, water, gas or wastewater service or a meter installation due to new construction, addition or remodeling of a building in Palo Alto.

Spring and Summer Water WorkshopsYou are invited to attend these FREE workshops to help you learn more about water efficient landscape and irrigation design.

California Cash For AppliancesGet even more rebates for your energy efficient appliances in April and May!

Upcoming Changes for Solar Electric (PV) CustomersA new state law has mandated a change in how customers who have solar electric or PV systems get credited for their system's generation. Let us know how you wish to receive this credit.

Changes to Landscape Efficiency RequirementsState legislation has required changes to the Water Efficient Landscape Ordinance (WELO). Find out what requirements are now in effect.

5th Annual GREENLIGHT Film FestivalGREENLIGHT Earth Day Film Festival Call for Entries. Students and adults are invited to make and submit your own environmental-themed movie. Deadline is March 26, 2010.

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