The Palo Alto Mediation Program exists to empower citizens to resolve their disputes through a voluntary dispute resolution process. Typical cases handled by the program include tenant/landlord, neighbor to neighbor, consumer, workplace, and business-to-business disputes. The program services are free and available to anyone who lives, works, or does business, or owns property in Palo Alto.
The City of Palo Alto offers a Mandatory Response Program for certain types of disputes involving rental housing properties.
For more information on the Palo Alto Mediation Program, visit:
For more information on the Palo Alto Mandatory Response Program, visit:
Landlord Registry:
All landlords are required by City Municipal Code Chapter 9.72, Title 9 to register their rental property with the City of Palo Alto.
For more information, or to obtain an informational packet, contact the program administrator at: 650-856-4062.
